Evaluate software solutions and system performance, as well as supervising the software development team.
Lead the team in working towards the stability, scalability and resiliency of the Helpshift platform
Manage the development, deployment, and integration of software solutions.
Responsible for managing product delivery for a select group of key customers, closely collaborating with the customer, product, design, and engineering teams.
Strive to improve performance, efficiency and sustainability of product.
Advocate on behalf of team members
Demonstrate patience and use effective explanations when mentoring junior software developers.
Plan and execute strategies for completing projects on time.
Determine the need for training and talent development.
Hire team members and contractors.
Display strong work ethics. Be a team player with a strong sense of ownership and collaboration.
Collaborate with other team leaders and departments.
Bachelors degree in software engineering, computer science, information systems, information technology, or similar.
