Engineering Manager

About Ingenico

Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers, to do more with payments. Active in 37 countries with over 3,500 employees, we have been at the forefront of the commerce landscape for over four decades. With more than 40 million payment devices deployed worldwide, powered by over 2,500 apps, Ingenico serves the needs of millions of consumers every day. Through our advanced integrated solutions and network of partnerships, we simplify the world of payments and bring value-added services to move commerce forward.

We have an exciting opportunity to join our team. You will be part of a dynamic and innovative culture where new ideas are encouraged and collaboration is key.

Location: Noida, India

Department: Cloud Payment, Global Technology Organization

Role Type: Hybrid | Full-time | Permanent

Engineering Manager (12 years to 15 years)

Role OverviewResults-driven Engineering Manager with strong expertise in Java backend development and extensive experience in designing scalable microservices within high-volume payment ecosystems. Proven ability to lead engineering teams, drive technical excellence, and deliver secure, resilient, and high-performance systems in Agile environments. Experienced in mentoring engineers, managing delivery timelines, improving code quality standards, and collaborating with cross-functional teams including Product, QA, DevOps, and Business stakeholders.

Core Competencies

Technical Leadership

• Architecting scalable Microservices using Java & Spring Boot
• Event-driven architecture using Apache Kafka
• Payment gateway integrations & transaction processing systems
• RESTful API design & secure system architecture
• ISO 8583 & Payment lifecycle workflows (Auth, Capture, Refund, Reversal)
• PCI-DSS awareness and secure coding practices

Engineering Management

• Leading and mentoring backend engineering teams
• Sprint planning, story estimation, backlog grooming
• Code review governance & engineering best practices
• Performance management & technical coaching
• Driving production stability and root cause analysis

Cloud & DevOps

• AWS (EC2, S3, RDS, Lambda, CloudWatch)
• CI/CD pipelines using GitLab
• Docker & containerized deployments
• Monitoring & observability frameworks

Database & Performance

• No SQL, PostgreSQL schema design & optimization
• High-volume transaction system tuning
• Distributed caching (Redis)

Incident Management

• MTTR (Mean Time to Recovery) < 60 minutes
• Root Cause Analysis published within 48 hours
• 100% closure of post-mortem action items

Monitoring & Observability

• 100% critical services with alerts & dashboards
• Proactive detection ratio > 70% (before customer impact)

Key Responsibilities

• Lead a team of backend engineers in building scalable and secure payment systems
• Drive architecture decisions aligned with business scalability needs
• Ensure high code quality, testing standards, and deployment readiness
• Collaborate with Product and Business teams for roadmap execution
• Improve system reliability, performance, and observability
• Manage technical risks and production incidents
• Foster a culture of ownership, innovation, and continuous improvement

Leadership Traits

• Strong decision-making and analytical mindset
• Excellent stakeholder communication skills
• Ownership-driven and delivery-focused
• Ability to balance hands-on coding with strategic leadership
• Comfortable working in fast-paced fintech/payment environments

Team Management

Team Performance Management

• Conduct bi-weekly 1:1 meetings
• Quarterly performance feedback for each team member
• Individual Development Plan (IDP) for 100% of team

Talent Development

• Upskill at least 2 engineers per year (certification / promotion readiness)
• Create succession plan for critical modules
• Delegate ownership of at least 3 key services to senior engineers

Hiring & Onboarding

• Close open positions within defined SLA
• Reduce new hire ramp-up time to < 45 days
• Maintain structured onboarding documentation

What We Offer

• Hybrid working model (3 days in office) with flexibility
• A collaborative, inclusive, and innovation-driven culture
• Learning and development opportunities to fuel your growth
• Employee recognition programs

At Ingenico, diversity fuels innovation. We're proud to be an Equal Opportunity Employer, and we welcome applications from all backgrounds. We are committed to providing a safe, inclusive, and accessible work environment, with accommodations available throughout the hiring process.

Please visit :

www.ingenico.com

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