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helo.ai by vivaconnect

Engineering Manager

10-15 Years
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Job Description

Assistant Vice President (AVP) – Engineering / Technology

Role Summary

The Assistant Vice President (AVP) – Engineering is responsible for driving technology strategy, execution excellence, and scalable platform development. This role bridges business goals with technical delivery, ensuring high-quality product development, operational efficiency, and innovation across systems and teams.

The AVP plays a critical leadership role in building high-performing teams, optimizing engineering processes, and enabling business growth through technology.

Key Responsibilities

  • Define and execute the technology roadmap aligned with business objectives
  • Drive scalable architecture decisions across platforms and services
  • Lead modernization initiatives (microservices, automation, etc.)
  • Ensure systems are secure, resilient, and high-performing
  • Oversee end-to-end product development lifecycle
  • Ensure timely delivery of projects with high quality
  • Establish and enforce engineering best practices and standards
  • Drive Agile methodologies and continuous improvement
  • Manage core systems such as (not limited):
  • User management and authentication
  • Billing, wallet, and payment systems
  • Messaging platforms (SMS, WhatsApp, etc.)
  • Ensure high availability, scalability, and fault tolerance
  • Build and mentor high-performing engineering teams
  • Define team structure, hiring plans, and capability development
  • Drive performance management and career growth
  • Foster a culture of ownership, accountability, and innovation
  • Work closely with Product, QA, DevOps, Sales, and Leadership teams
  • Translate business requirements into technical execution plans
  • Act as a key stakeholder in strategic decision-making
  • Establish KPIs for engineering efficiency and delivery
  • Monitor system performance, uptime, and incident management
  • Drive automation in testing, deployment, and monitoring
  • Ensure compliance with security and data governance standards
  • Evaluate and onboard technology solutions and tools
  • Communicate progress, risks, and outcomes to leadership

Key Skills & Competencies

  • Strong understanding of distributed systems and scalable architectures
  • Experience with Infrastructure on DataCenters
  • Knowledge of backend systems, APIs, databases, and messaging systems
  • Experience with DevOps, CI/CD, and monitoring tools
  • Proven ability to lead large engineering teams
  • Strong decision-making and problem-solving skills
  • Excellent communication and stakeholder management
  • Strategic thinking with execution focus
  • Ability to align technology with business impact and ROI
  • Experience in handling budgets, cost optimization, and planning
  • Understanding of product lifecycle and customer experience

Qualifications

  • Bachelor's or Master's degree in Engineering / Computer Science or related field
  • 10–15+ years of experience in software engineering
  • 5+ years in leadership roles (Director / AVP level)

Key Performance Indicators (KPIs)

  • On-time delivery of projects
  • System uptime and reliability
  • Engineering productivity and efficiency
  • Quality metrics (defect rate, rework rate)
  • Team retention and engagement
  • Cost optimization and infrastructure efficiency

Reporting Structure

  • Reports to: VP Engineering & Product
  • Direct Reports: Engineering Managers / Tech Leads / Architects

More Info

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Job ID: 145831121

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