Strategic excellence:
- Construct technical architecture of multiple solutions fitting client's industry standards, use cases, strategy and technical needs
- Work with technical leads to design a solution that optimally utilizes Adobe products and other technology / tools and supports clients use cases, strategy and industry standards
- Break down Customer strategies into phased roadmaps according to priorities, industry best practices, technology prerequisites and dependencies
- Align roadmap phases to executable use cases
- Contribute to Customer's digital marketing strategies based on industry best practices
- Provide strategic guidance and direction to Customers for maximizing their digital marketing effectiveness.
- Use the latest best practice learning from the industry to help Customers ensure that marketing campaigns and solutions are fully integrated and fine-tuned via data driven insights
- Assist with defining digital marketing Solution and Consulting scope during sales cycle
- Progress overall maturity and scale of Consulting Practice by creating and sharing knowledge in the form of whitepapers, best practices, methodologies, templates, etc.
- Aware about latest technology trends, innovations and directions
Execution excellence:
- Act as Lead Consultant on large, complex customer engagements that may involve multiple project teams from Adobe, Client, or partner organizations
- Coordinate with the core and field engineering teams as needed
- Oversee technical project delivery process with key contributors to help manage scope
- Maintain regular communication with both the customer and internal teams, and constantly manage customer expectations
- Break down complex business and technical strategies and roadmaps into consumable requirements for Adobe Solution teams to execute against
- Achieve customer satisfaction through successful delivery of defined project scope and expanded partnership / ongoing engagements
- Review current customer implementation and landscape with emphasis on multi solution and digital strategy alignment
- Compile and communicate customer requests and deployment issues internally to our core product teams through detailed use cases and documentation of current challenges
- Capture and communicate experiences in formal post-mortem, feeding lessons learned, best practices and resources back into the consulting practice
Your skills and experience
- Mandatory technical skills: 10+ years of experience in designing solutions involving Adobe Solutions
- Experience in integration architecture patterns.
- Preferred technical skills are Adobe Experience cloud (Adobe Analytics, Target, AJO, Campaign, Magento & personalization platforms) and Digital marketing strategy
- Leading professional services role such as Technical/Solution Architect or Technical Program Manager, leading delivery of web applications or analytics implementations.
- Experience designing and/or implementing solutions for any of the following: Web Content Management, Personalization, Customer Data Platforms, Rich internet applications, Web & Social Analytics, Marketing Automation, Online Ad targeting
- Understanding of custom software development processes and engagement methodologies including Agile, Scrum and waterfall.
- Knowledge of current digital marketing trends and best practices on topics such as personalization, cross channel marketing, mobile, data driven optimization of experiences
- Expertise in the following languages and technologies: Java, Design Patterns, Micro-services, REST
- Innovative thinker and desire to help us build out a new Consulting practice and be a pioneer within Adobe Consulting
- Fantastic executive presence, capable of gaining trust of C level executives
- Strong verbal, presentation and written communication skills
- Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist
- Strong conflict resolution and negotiation skills
- Superb organizational skills to be able to coordinate complicated projects
- Exceptional team building and team management skills, with proven experience managing virtual teams
- Ability to manage in an environment of ambiguity with diverse stakeholders
- Experience working in a presales capacity
- Willingness to travel (up to 50%) in support of key customer project milestones
