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Engineer - Network Operations & Support

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Job Description

Job Description

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Responsibilities

Maintaining, administering, upgrading, and troubleshooting network tools and equipment
Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc.
Ensure SLA are achieved & work proactively to maintain the same.
Conduct vulnerability assessments for networks, Servers, applications, and operating systems
Conduct network security audits and scanning on a predetermined basis.
Compile and track vulnerabilities over time for metrics purposes.
Timely upgradation of all the tools used and their related documents like SOPs etc.

Desired Skill sets

Demonstration of problem-solving skills
Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
Knowledge of network, operation systems.

1. Isp equipment trouble shooting like Ciena dwdm , Tejas DWDM and sdh , Nokia DWDM , Huawei DWDM etc ,

2 Equipment software upgrade, with NOC co ordination for various telecom equipment's running in the network like Ciena , Tejas m, Nokia , Huawei , etc.

3. Optical fiber testing and fault identification through , OTDR , LSPM, fiber splicing , through splicing machine like Fujikura, good knowledge on patch chords type like . ac/pac. sc to sc and lc to lc and connecting in network and handling in proper way.

4. well communication with customers and all stake holders to resolve the network issue and timely update against RCA and POA

5. Infra knowledge like , SMPS , Delta/Emerson battery bank , like lithium , /vrla , dg , pac , and infra alarm testing with ip colo sites specially with Sterlite and Ascend .

6. Co ordination with IRU partner for their fibre fault rectification along Sterlite , Depl , Bharti etc .

7. Preventive maintenance and corrective maintenance as per O&M process in portal.

8. Updating against each fault against WO open in , FSM and SNOW portal till closure

9. Tracking of ISP and TMI spares in SNOW portal and keep on update with RMA and dispatch within TAT for repair and return at related ISP Depot as per the given guidelines with NOC and Central co ordination

More Info

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About Company

Tata Communications is a digital ecosystem enabler that powers today&#8217&#x3B;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217&#x3B;s internet routes and connects businesses to 60% of the world&#8217&#x3B;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482&#x3B;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216&#x3B;Secure Connected Digital Experience&#8217&#x3B; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 133982081