Engineer - IT Operations & Infrastructure

Tata Communications Limited

Pune, India

3-5 Years

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Posted 12 hours ago
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Job Description

Broad outline of the Role

Responsible for driving day-to-day IT operations across Linux platforms (SUSE, Ubuntu, RedHat, CentOS). This is an operational role requiring proactive management of system stability, incident resolution, and support services. Guidance from senior engineers may be sought to ensure quality outcomes and adherence to best practices. .

Minimum Qualifications & Experience

Bachelors degree in Computer Science, IT, or related field, or equivalent experience.
34 years of hands-on experience managing Linux servers in enterprise environments.

Other Knowledge & Skills

Strong experience with system installation, configuration, and administration on Linux platforms (SUSE, Ubuntu, RedHat, CentOS).
Good understanding of IT operational processes, monitoring tools, and troubleshooting methodologies.
Basic scripting skills (Bash, Python, or Perl) for automation tasks.
Knowledge of system security, patch management, and backups.
Familiarity with virtualization (VMware, KVM) and cloud environments is a plus.

Key Responsibilities

Manage and support Linux servers, ensuring high availability and performance.
Identify, troubleshoot, and resolve technical issues promptly, escalating as necessary.
Respond effectively to user requests and communicate technical information clearly.
Install, upgrade, and configure hardware and software components to latest versions.
Monitor and track system performance, helpdesk tickets, and operational metrics.
Provide applications support for internal teams and business-critical applications.
Generate reports related to ticketing, system health, and operational metrics.
Conduct preliminary research, documentation, and analytics for ongoing operational improvements.
Collaborate with internal IT teams to implement solutions and follow change management procedures.

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About Company

Tata Communications LimitedJob Source: jobs.tatacommunications.com

Tata Communications is a digital ecosystem enabler that powers today&#8217;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217;s internet routes and connects businesses to 60% of the world&#8217;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216;Secure Connected Digital Experience&#8217; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 145577791

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