How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
- Report on Delta's assets leaving TechOps for sale, exchange, or lease return, including incident statements, asset histories, LLP lists, SB and AD reports
- Facilitate records transfer, audit, and retention for all maintenance visits
- Use planning data to prepare for receipt of records.
- Communicate with stations to ensure records quality
- Research and retrieve records in the repository.
- Support records transfer, audit, and troubleshooting for major assemblies.
- Maintain data integrity during shop visits by addressing issues reported by Engine Maintenance and other stakeholders.
- Responsible for the handling, generation, and retention of engine shop visit paperwork.
- Input incoming customer engine records into the MTAC system and transfer removal data from Delta internal systems into MTAC.
- Generate customer-specific part reports (LLP, MSPL, and Component) from MTAC for customers.
- Resolve routine system and customer-generated issues using the blended core systems (SAP, GEM/MIRS, SCEPTRE, and MTAC.
- Provide direct support to the engine and support shops regarding discrepancies in engine shop paperwork.
- Collaborate effectively across teams to ensure seamless information flow and process alignment.
- Follow all TOPPs (Technical Operations Policies and Procedures) and SOPs (Standard Operating Procedures) to ensure compliance and consistency.
- Practice safety-conscious behaviors in all operational processes and procedures
- Must be able to multitask in a high-volume, fast-paced working environment.
- Work in collaboration with Senior engineers within the team in meeting business objectives.
Role Summary
The Engineer Engine Records will be responsible for ensuring Technical records are accurate, complete, and compliant with regulatory standards, enabling efficient operations and timely decision-making within Technical operations division.
What You Need To Succeed (Minimum Qualifications)
- Bachelor of Engineering Degree (aerospace or mechanical preferred) or comparable experience in an engineering related field.
- 4-8 years of experience working for Airlines supporting in Technical Records domain for Engines.
- Familiarity with aircraft, engine, and component records.
- Good Understanding of electronic record tracking systems
- Willingness and ability to build skills in the Blended Core (SCEPTRE, MIRS, and SAP) and MTAC.
- Should possess excellent written and verbal communications skills, able to handle several projects simultaneously with minimum supervision, well organized and able to prioritize work to meet established deadlines.
- Strong teamwork and cross-team collaboration skills.
- Attention to detail and ability to manage multiple priorities.
- Must be able to coordinate workflow to multiple disciplines.
- Able to work effectively in a fast paced and high-volume environment.
- Must have a strong sense of customer service.
Behavioral Competencies:
- Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
- Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
- Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
- Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
- Inquisitive to understand customer and business expectations while creating value addition on technical solutions.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Prior aviation records experience with any other Airlines.
- Overview of SAP, SCEPTRE and MIRS applications
- Basic knowledge and understanding of OEM source documents including major assembly, component and aircraft repair manuals, Illustrated Parts Catalog (IPC)/Illustrated Parts List (IPL), and manufacturer standard practice manuals and FAA technical record policies preferred.
About The Company
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2024, Delta was recognized by Fortune with a No. 11 placement on
Fortune's Top 50 Most Admired Companies list. The company's strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on
TIME's inaugural list of the
World's Best Companies, coming in at No. 12 the only U.S. airline in the top 155. TIME's award is based on three criteria: employee satisfaction, revenue growth and sustainability.
Delta's people-first culture continues to be recognized, earning the airline a spot on
Fortune's 100 Best Companies to Work For list for the fifth year. Delta is the only airline included on the 2024 list.
Additionally, Delta earned a coveted spot, on
Fast Companys list of the
Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected.
About The Delta Technology Hub (DTH), Bangalore
Delta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a distributed team to create memorable experiences for customers.
Why join:
- Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
- Deepen your knowledge by taking part in multifaceted learning and development programs exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
- Collaborate with research, innovation and IP co-development partners.
- Immerse yourself in an employee-centric culture.
- Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
