Job Description
Job Description
Roadie, a UPS Company, is a crowdsourced delivery platform. Founded in 2014, Roadie works with consumers, small businesses and enterprises across virtually every industry to enable scheduled, same day and urgent delivery in passenger vehicles across the U.S. With more than 200,000 drivers nationwide, Roadie reaches more than 20,000 zip codes – the largest local same-day delivery network in the nation. Our Support team operates as the first point of contact for the Roadie community. We're looking for a Customer Support Specialist who brings excellent communication and problem-solving skills, and operates with a customer-first mentality. In this role you'll act as an expert user of our mobile and web-based tools, ensuring the success of our logistics services and a great experience for our users.
Required Skills
Primary Skills
32emailchat
Secondary Skills
CommunicationCustomer support
