Job Description
About Birlasoft:-
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities
Sr. D365 F&O Finance Support Lead (6A/6B)
Experience: 14+ years, including strong D365 F&O Finance and AMS leadership experience.
- Lead global L2/L3 support for D365 F&O Finance across RTR, PTP, OTC, Project Accounting, Tax, Fixed Assets, Cash & Bank, Budgeting and related processes.
- Own incident, SLA, escalation, problem and service management, including major incident coordination and stakeholder communication.
- Provide functional oversight for data fixes, regional customizations, integrations, production assurance and finance-critical periods.
- Drive team governance, knowledge management, root-cause elimination, continual improvement and service reporting.
- Coordinate with technical teams, Microsoft, business stakeholders and external application owners.
More Info
Key Skills
data fixes
regional customizations
finance-critical periods
AMS leadership
root-cause elimination
stakeholder communication
incident SLA escalation
team governance
service reporting
D365 F O Finance
About Company
