Fluid Catalytic Cracking (FCC) processes, Process Engineering, Benchmarking and technology knowledge management, Incident Investigation, FCC troubleshooting, FCC operations and optimization, FCC catalyst chemistry and selection, Refinery economics, Performance improvement programs

Api Testing, Test Management Tools, Api Automation, AI-assisted testing frameworks, UI automation testing, MCP Model Context Protocol, Browser automation, Service validation, Quality engineering processes, Test design techniques, Non-functional testing concepts, Playwright automation framework

Major Incident Management, Service Assurance, Prince2, Itil, Service Delivery Management, Bras, rollout delivery, RADIUS configurations, Metro-Ethernet backhaul, FTTX eco-system, Enterprise and FTTX fibre access networks, PON, Pmp, Metro-E Architecture, ONT, OLT, NOC field operations, Optical Budgeting

Lightning Web Components (LWC), Apis, Boomi, Informatica, Release Management, Devops, Mulesoft, Platform Events, Mobile Solutions, Territory Management, Flow, Resource Capacity Planning, appointment scheduling, Salesforce Service Cloud, Workforce Management, Middleware Platforms, CI/CD, Salesforce Field Service Cloud, Integration Patterns, Optimization Engines, Enterprise Integration Technologies

Software-as-a-Service (SaaS), Devops, Automation, Engineering toolchains, LLMs, AI modernization, Python Programming Language, Program management, Internet Technologies, AWS GCP OCI or Azure Certified Practitioner, Certified SAFe Agilist

Devops, Sales Cloud, Flows, APEX, Integrations, Agile Scrum, Release management, Salesforce, Lightning Web Components, AI-powered engineering tools, GitHub Copilot, Salesforce Agentforce, Vibes, Experience Cloud, Platform customization, Salesforce certified Application Architect, CI/CD, Claude Code

.NET, Azure Functions, Microsoft Azure, Azure API Management, Key Vault, AKS, Azure OpenAI, Azure AI Foundry, Semantic Kernel, MCP A2A protocol, AutoGen, App Service, Langfuse, LiteLLM, Microsoft Agent Framework, Application Insights, Azure Monitor

Linux Administration, Splunk, Shell scripting, Elk, Grafana, Kafka, AWS, Prometheus, Kubernetes, Python, Terraform, Docker, Nginx, PostgreSQL, GitOps, OpenTelemetry, Infrastructure as Code, API integrations