Competencies:
- Communicates Effectively: Conveying clear and precise messages tailored to different audiences.
- Customer Focus: Building strong relationships and delivering customer-centric solutions.
- Develops Talent: Supporting employee development to meet career and organizational goals.
- Manages Complexity: Analyzing complex information to resolve issues efficiently.
- Manages Conflict: Addressing conflicts constructively with minimal disruption.
- Self-Development: Actively pursuing new learning opportunities through formal and informal channels.
- Health and Safety Fundamentals: Promoting and modeling proactive health and safety behaviors.
- Diagnostics Application: Identifying and troubleshooting issues using specialized equipment and software.
- Electronic Service Tool Application: Utilizing appropriate hardware and software tools for diagnostics and repairs.
- Engine Systems Interactions: Analyzing electrical and mechanical system interactions for accurate diagnoses and repairs.
- Product Repair and Maintenance: Conducting mechanical/electrical repairs using the required tools while adhering to standard repair times.
- Service Documentation: Ensuring accurate record-keeping of customer, equipment, and technical service data.
- Technical Escalation: Addressing technical issues efficiently and escalating as needed.
- Values Differences: Recognizing and appreciating diverse perspectives and cultural contributions.
Education, Licenses, and Certifications:
- Apprentice Trained Engine Technician (Preferred).
- Vocational diploma from a relevant technical institution.
- Locally valid driving permit.
- Licensing may be required for compliance with export controls or sanctions regulations.
Role: Service Engineer
Industry Type: Industrial Equipment / Machinery
Department: Production, Manufacturing & Engineering
Employment Type: Full Time, Permanent
Role Category: Operations, Maintenance & Support
Education
UG: Diploma in Mechanical
PG: Any Postgraduate
