Major accountabilities:
- Act as the SME on Employee Relations matters in the country (cross-divisionally
- Foresee critical ER situations within the country and advise Country P&O Head, People Partner Head and P&O Partners on the implications; proactively define mitigation mechanisms and plans
- Provide guidance and support to Business partners before deals or org. transformations go into deployment so that all ER elements are addressed appropriately
- Extend support to the Business partner(s) in dealing with matters related to the unions and unionized workforce; support Legal and litigation teams as needed, and represent on behalf of the company to authorities, if requested to
- Support the Internal Complaints Committee in governance of POSH cases and compliance with prevailing law and guidelines. Responsible to take ahead the recommended P&O actions to closure on behalf of the P&O Head
- Responsible for managing the investigations process for ER-related allegations (e.g., discrimination, retaliation, harassment, and/or other complex investigations) in partnership with Speakup office, Regional ER CoE, ERC, Global Security and Legal. Owns governance, tracking and closure of India ER matters including Speak Up Cases
- Works independently or jointly with team members to prioritize, manage and investigate allegations in a fair, thorough and timely manner, and provides guidance to P&O colleagues on the handling of investigations.
- Analyze trends and elevate matters and proposed actions to senior leadership
- In partnership with our ERC team, conduct the P&O risk assessment and develop corresponding action plan
- Ensure compliance of organizational policies with legal requirements; and faces audit when requested
- Build ER capability within P&O Trains and coaches less experienced member(s) to develop them as a future ER investigator
- Apart from the above listed, other areas of responsibility (relevant to the role) may get added, as defined by the India P&O leadership
- Note: The role will require some need-based travel between Hyderabad and Mumbai.
Minimum Requirements:
- Post Graduate degree in business or management; MBA or equivalent with Human Resources Specialization; 10 + years experience, with at least 4+ focused years in Employee Relations.
- Experience in a multinational organization and across different types of employee pools(field force/ office workers) is highly desired
- Ability to communicate effectively across levels; Influencing without authority; Ability to work with least direction; Courage to do the right thing; Maturity to deal with matters involving confidentiality and sensitivity
- Requires demonstrated leadership experience including exceptional verbal, written and communication skills, experience presenting to senior leaders and communication of difficult messages to a wide range of associates.
- Requires the highest level of integrity, judgement, empathy, and objectivity.
- Experience working within a healthcare or pharmaceutical environment is preferred.
- Experience with change management, facilitation and navigating through large matrix environments is required
Skills Desired
Knowledge Of All Relevant Policies And Practices, P&O Data Analytics, P&O Process Management, Performance Management, Problem Solving
