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Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :EMC Storage Area Network (SAN) Administration
Good to have skills :Backup and Recovery Systems
Minimum3year(s) of experience is required
Educational Qualification :15 years full time education
Summary:
As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will work remotely and onsite, ensuring the smooth operation of services running on different platforms. Your responsibilities will include hardware and software support, implementing technology at the operating system-level, and troubleshooting at L1 and L2 levels.
Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Provide ongoing technical support and maintenance for production and development systems and software products.
Work remotely and onsite to ensure the smooth operation of services running on various platforms.
Provide hardware and software support across all server and network areas.
Implement technology at the operating system-level.
Troubleshoot at L1 and L2 levels.
Collaborate with the team to find solutions to work-related problems.
Professional & Technical Skills:
Additional Information:
Mount Talent Consulting Pvt. Ltd. (MTC) is known for providing top-notch HR services from beginning to end. With the passion and dedication of our experienced and qualified team members, we have mastered the art of maintaining quality and dependability. By setting high-performance standards, MTC ensures complete satisfaction. MTC is in the Business of HR Tech, Hiring, Staffing, Payroll, Staff Augmentation, Outsourcing business. Runs a Job portal-www.rozgar.com, operating in South Asia & Middle East. The group offers AI driven HRMS platform: www.rozgarhrms.com. The pathbreaking platform has helped increase employee productivity & management by 70%+. Registered offices in Noida, India | New York, USA | Singapore | Dubai | Vietnam Clients Include Honeywell, Boston Consulting Group, Accenture, Wells Fargo, American Express, Honda, Landmark Group, ICICI Bank, HDFC & other large MNC's from across Countries.
Job ID: 115682721