JOB DESCRIPTION
Job Title: L-2 Counsellor Study Abroad
Company: UPGRAD
Employment Type: Full-Time
Job Summary
UPGRAD is hiring an experienced L-2 Counsellor to guide and support learners pursuing international education opportunities. The role requires strong counselling abilities, communication skills, and prior experience in study abroad programs.
Key Responsibilities
- Counsel students on global education programs and university options
- Guide learners through the admission and application process
- Maintain consistent communication with students and ensure conversion goals are met
- Collaborate with internal teams to provide accurate information and seamless support
- Maintain detailed records of counseling sessions and student progress
- Achieve monthly and quarterly targets in alignment with business objectives
Key Skills Required
- 12 years of experience (EdTech background preferred)
- Mandatory experience in Study Abroadcounselling
- Excellent communication and interpersonal skills
- Strong counselling and sales conversion capabilities
- Ability to handle multiple student profiles efficiently
- Proficiency in CRM tools and MS Office applications
