Ecommerce Manager

Job Title: E-commerce Manager

Location: Noida, Uttar Pradesh

Experience: 5–8 years

Employment Type: Full-time

About the Role

Triggr is looking for an E-commerce Manager to drive online sales and profitability across marketplaces. The role requires strong commercial ownership, hands-on marketplace expertise, and proven experience with a consumer electronics brand.

Key Responsibilities

• Own revenue, growth, and profitability targets across e-commerce channels.
• Manage marketplace operations across platforms such as Amazon and Flipkart, including listings, pricing, promotions, and account health.
• Build relationships with marketplace account managers to secure visibility, promotional opportunities, and growth support.
• Drive product launches and sale events through coordinated pricing, advertising, inventory, and content plans.
• Optimise product listings, specifications, images, comparison content, and keywords to improve discovery and conversion.
• Manage marketplace advertising budgets and improve campaign returns while maintaining channel margins.
• Work with marketing and website teams to grow D2C sales, conversion, average order value, and repeat purchases.
• Coordinate demand forecasting, replenishment, and fulfilment with supply chain and operations teams.
• Track returns, cancellations, ratings, warranty-related feedback, and customer issues; drive corrective action with relevant teams.
• Monitor competitor products, pricing, and promotions to identify growth opportunities.
• Present weekly and monthly performance reports with clear insights and action plans.

Mandatory Requirements

• 5–8 years of E-commerce experience, including hands-on experience working with a consumer electronics brand.
• Proven experience managing and growing sales on major marketplaces, particularly Amazon and Flipkart.
• Strong understanding of channel profitability, marketplace fees, advertising costs, discounts, and returns.
• Demonstrated experience executing consumer electronics product launches and major marketplace sale events.
• Hands-on knowledge of marketplace advertising, catalogue management, pricing, and inventory planning.
• Strong analytical skills and proficiency in Excel or Google Sheets.
• Ability to manage marketplace relationships and coordinate effectively across marketing, supply chain, finance, and customer support.

Preferred

• Experience managing a D2C website alongside marketplace channels.
• Familiarity with website analytics and e-commerce reporting tools.
• Experience scaling an online-first consumer electronics brand.