Ecommerce Manager

Job Title

ECommerce Manager

Location: Chennai

Role Summary

We are seeking a high‑impact E‑commerce Leader to own and scale our global Amazon business across US, UAE (GCC) and Europe. The incumbent will be responsible for driving revenue growth, marketplace expansion, P&L ownership, and brand performance across international marketplaces, with a strong focus on Beauty / Personal Care / FMCG categories.

This is a hands‑on, brand‑side role, requiring deep operational experience on Amazon Seller Central and/or Vendor Central, not just agency exposure.

Key Responsibilities

Amazon Marketplace Growth & P&L Ownership

• Own end‑to‑end Amazon P&L for international marketplaces (US, UAE/GCC, Europe mandatory)
• Scale existing brands and launch new SKUs through listing optimization, keyword strategy, and conversion levers
• Drive 3x+ growth journeys using structured demand generation and operational excellence

International Expansion & Market Operations

• Manage Amazon Seller Central / Vendor Central operations across multiple geographies
• Handle international cataloging, FBA/FBM models, inventory planning, cross‑border logistics and compliance
• Coordinate with internal supply chain, finance, and regulatory teams for exports

Performance Marketing & Growth Levers

• Plan and execute Amazon Ads (SP, SB, SD) with clear ROI and TACoS control
• Build channel‑specific growth strategies for US, UAE, and European consumer behavior
• Monitor KPIs: Revenue growth, contribution margin, conversion rate, ACOS/TACOS, inventory health

Brand & Category Leadership (Beauty/FMCG Focus)

• Lead category positioning for Beauty / Personal Care / FMCG / Ayurvedic portfolios
• Own brand content – A+ content, brand stores, international compliance labeling
• Analyze competitor benchmarks and category trends across global marketplaces

Stakeholder & Team Management

• Work with agencies (ads/content) without depending on them
• Mentor internal teams and ensure strong execution discipline
• Present performance reviews and growth roadmaps to senior leadership

Critical Must‑Have Experience (Non‑Negotiable)

✅ 5–8 years of total e‑commerce experience

✅ Minimum 3 years of hands‑on Amazon experience (Seller Central or Vendor Central)

✅ International marketplace exposure is mandatory – US, UAE (GCC) and/or Europe

✅ Proven Amazon scaling track record – must demonstrate 3x or higher growth with clear metrics (case studies required)

✅ Strong background in Beauty / Personal Care / FMCG (Ayurvedic or heritage brand experience highly preferred)

✅ Ability to demonstrate clear ROI outcomes (revenue growth, margin improvement, ACOS/TACOS optimization)

Preferred Background

• Ex‑Amazon Vendor Managers
• E‑commerce Heads / Marketplace Leads from D2C beauty or personal care brands
• Experience handling Ayurvedic, herbal, or heritage Indian brands in global markets
• Prior exposure to UAE / GCC consumer behavior and compliance norms