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We are looking for an Ecommerce Executive to support and manage day-to-day operations across marketplaces like Amazon, Flipkart, and Myntra. This role involves working closely with internal teams to ensure smooth order processing, returns handling.
Key Responsibilities
Order Processing & Fulfilment
* Manage daily order processing across Amazon, Flipkart, and Myntra
* Coordinate with warehouse/logistics teams for timely dispatch
* Track order status and assist in resolving any issues
Returns & Claims Handling
* Process and monitor returns across marketplaces
* Assist in raising claims for incorrect or damaged returns
* Follow up on claims and maintain proper records
FBA Operations
* Support preparation and packing of FBA shipments
* Assist in managing FBA removals
* Help track and raise claims for discrepancies when required
Data & Reporting
* Maintain and update operational trackers using Google Sheets
* Ensure data is accurate and updated regularly
* Share basic reports and updates with the team
Requirements
* Basic understanding of ecommerce marketplaces (Amazon, Flipkart, Myntra)
* Familiarity with seller panels is a plus
* Working knowledge of Google Sheets / Excel
* Good attention to detail and organizational skills
* Ability to work in a fast-paced environment
Preferred Background
* Experience in ecommerce operations or D2C brands
* Knowledge of OMS Guru
* Exposure to multi-marketplace seller operations
* Familiarity with inventory and order management processes
Why Join Us
* Opportunity to work in a growing ecommerce setup
* Hands-on exposure to multiple marketplaces
* Learning and growth in end-to-end ecommerce operations
Job ID: 144675321