Job Title: Executive Assistant to Country General Manager
Location: Pune
Reporting To: Country General Manager
Role Purpose
The Executive Assistant (EA) to the Country General Manager plays a critical role in enabling leadership effectiveness by providing high-level administrative, operational, and strategic support. This role acts as a trusted partner, ensuring seamless execution of priorities, effective stakeholder coordination, and efficient management of the CGM's office.
Key Responsibilities
1. Executive Support & Calendar Management
- Manage and prioritize the CGM's complex calendar, ensuring alignment with business priorities
- Coordinate internal and external meetings, including leadership reviews, board meetings, and global calls
- Prepare daily briefs, agendas, and follow-up trackers
2. Strategic Coordination & Business Enablement
- Act as a liaison between CGM and leadership team, ensuring clear communication and follow-through
- Track key business initiatives, dashboards, and action items across functions
- Support preparation of presentations, reports, and strategic documents
3. Stakeholder Management
- Interface with senior leaders, global teams, clients, and external partners with professionalism
- Manage sensitive communications and maintain high confidentiality
- Facilitate cross-functional coordination for key business priorities
4. Meeting & Governance Management
- Organize leadership meetings, town halls, and key governance forums
- Capture minutes, track decisions, and ensure timely closure of action items
- Drive discipline in cadence and governance processes
5. Travel & Logistics Management
- Plan and manage domestic and international travel, including itineraries and logistics
- Ensure efficient utilization of time during business visits
6. Office of CGM Operations
- Manage correspondence, approvals, and documentation on behalf of the CGM
- Support budget tracking, vendor coordination, and expense management
- Drive special projects and initiatives as assigned
Key Deliverables / Success Metrics
- Seamless calendar and priority management
- High-quality, timely executive communication and presentations
- Effective tracking and closure of leadership action items
- Strong stakeholder feedback and engagement
- Improved efficiency of CGM's office and decision-making processes
Qualifications & Experience
- Bachelor's degree (MBA preferred)
- 5-10 years of experience supporting senior leadership (CXO level preferred)
- Experience in multinational or matrix organizations is an advantage
Key Skills & Competencies
Functional Skills
- Advanced MS Office (PowerPoint, Excel, Outlook)
- Comfortable with numbers and dashboard
- Efficient in latest technology and management of social media
- Strong business writing and presentation skills
- Project coordination and tracking
Behavioral Competencies
- High level of confidentiality and integrity
- Strong stakeholder management and influencing skills
- Exceptional organization and prioritization ability
- Proactive, detail-oriented, and solution-driven mindset
- Ability to work under pressure and manage ambiguity
Leadership Attributes
- Acts as a trusted advisor to the CGM
- Demonstrates business acumen and strategic thinking
- Drives ownership and accountability
- Shows resilience and agility in a dynamic environment
Why This Role is Critical
This role goes beyond administrative support-it is central to ensuring that the Country General Manager can focus on strategic priorities while the EA drives execution discipline, alignment, and operational excellence across the organization.