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E- Commerce Operations (Ed-Tech Industry)

Dc Consultants
Kolkata
0-4 Years
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  • Posted a month ago
  • Over 100 applicants
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Job Description

We are seeking an E-Commerce Operations professional for the Ed-Tech Industry to manage the entire e-commerce lifecycle, from marketplace operations to production and dispatch. You will be responsible for handling tasks across various domains, including order processing, inventory management, customer service, and administrative operations. This role requires a hands-on individual who can manage vendor relationships, ensure quality checks, and handle dispatches.

Roles & Responsibilities:

  • Marketplace & Order Management: Manage marketplace operations, including platforms like Amazon. Oversee the entire order processing, inventory, and returns management cycle.
  • Customer Service: Handle all customer service inquiries and issues.
  • Admin & Vendor Operations: Manage administrative operations, including drafting and sending out NDAs (Non-Disclosure Agreements), creating and sending purchase orders (POs), and setting up meetings with vendors. Actively find, follow up with, and manage vendors, including tracking invoices and payments.
  • Production & Quality Control: Supervise production and packaging, conduct quality checks on production samples, and ensure the quality of items for dispatch.
  • Logistics & Inventory: Manage dispatches of items to shipping partners like Shiprocket. Put labels on products and manage overall inventory.

Skills Required:

  • Experience in e-Commerce and marketplace operations (e.g., Amazon).
  • Strong organizational skills to manage admin operations effectively.
  • Ability to manage the entire order processing, inventory, and returns cycle.
  • Proficiency in vendor management, including negotiation, follow-ups, and payment tracking.
  • Experience in production supervision and conducting quality checks.
  • Familiarity with logistics and dispatch processes.

QUALIFICATION:

  • Bachelor's degree in Business Administration, E-commerce, or a related field, or equivalent experience.

More Info

Job Type:
Permanent Job
Industry:
Human Resources
Role:
Operations Executive/Supervisor
Function:
Operations
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Dc Consultants

DC Consultants is a leading HR services provider and for more than a decade have partnered with business houses across geographies and sectors with tailor-made solutions for their business growth. Our solutions around our core services of End to End Recruitment and Strategic HR Management are designed and implemented in a manner that can positively impact our esteemed clients' business consistently. In a challenging world of War for Talent our efforts are always concentrated at enabling the business's core by taking care of its best asset: Human Resources. Big-sized Multinational Corporate Enterprises, mid-sized budding companies, and even startups have availed of our services and have been a testimony of our success. Our expertise is sector and industry agnostic. Our esteemed clientele, some of whom we have been happy to partner with for more than 15 years represents all sectors of the economy like BFSI, Real Estate and Infrastructure, Supply Chain Logistics and E-Commerce, Food and Beverage, Pharma, Hospitality, Retail, Manufacturing, Information Technology, Communications, and Media. Our stories of success rest on our expertise to deliver solutions on three pillars Help Organisations in Business Transition and Transformation by advancing human capability through the right talent sourcing and building a competent workforce. Help Organisations in their Business Continuity by helping them recruit key important personnel at short notice. Believing in holistic growth. We firmly believe that when our clients grow, our candidates and we grow too. Thus we work on a mantra of Win–Win for All. Thus do connect with us info@dcconsultants.in if you wish to know more on any of the following : *Career Enhancement Services *Recruitment Process Outsourcing (RPO) *Highly Experienced Leadership and Executive Level Hiring *End to End Recruitment Services *Strategic HR Insights and Consultation aimed at achieving Business Transformation.

Job ID: 123492231

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Last Updated: 03-03-2026 03:38:27 AM
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