E-commerce Manager

Job Description:

Job Summary

We are looking for a proactive and detail-oriented E-commerce Marketplace Executive with hands-on experience in managing multiple online marketplaces. The ideal candidate will be responsible for end-to-end marketplace operations, including seller account management, product listings, inventory control, order management, advertising campaigns, and driving online sales growth across various e-commerce platforms.

Key Responsibilities
Manage seller accounts across leading e-commerce marketplaces, including Amazon, Flipkart, Blinkit, BigBasket, JioMart, Meesho, Myntra, Ajio, and other online platforms.
Handle seller account registration, onboarding, and marketplace account setup.
Manage Brand Registry, GTIN/UPC approvals, product approvals, and ensure compliance with marketplace guidelines.
Create, update, and optimise product listings, catalogue attributes, images, and A+ Content to improve product visibility and conversions.
Monitor and manage inventory, pricing, offers, stock availability, and order processing across all marketplaces.
Handle returns, reimbursements, customer claims, account health, and seller performance metrics.
Plan, execute, monitor, and optimise marketplace advertising campaigns to improve sales and ROI.
Coordinate with internal teams such as Sales, Marketing, Operations, and Supply Chain for smooth product launches and promotional activities.
Generate daily, weekly, and monthly sales reports, analyse marketplace performance, and recommend strategies to increase online sales.
Stay updated with marketplace policies, algorithm changes, and industry trends to ensure continuous business growth.
Required Skills & Qualifications
Bachelor's degree in Commerce, Business Administration, Marketing, or a related field.
Proven experience in managing multiple e-commerce marketplaces.

Strong knowledge of:
Seller Registration & Account Management
Brand Registry
GTIN/UPC Management
Product Listing & Catalogue Management
Marketplace Compliance & Listing Approvals
Marketplace Advertising (Amazon Ads, Flipkart Ads, etc.)
Hands-on experience with inventory management, pricing, order processing, and account health management.
Proficiency in Microsoft Excel and other computer applications.
Strong analytical, problem-solving, and communication skills.
Ability to manage multiple marketplace accounts simultaneously with attention to detail.
Self-motivated, organised, and capable of working in a fast-paced environment.

Preferred Experience
Experience handling high-volume marketplace operations.
Exposure to e-commerce analytics and sales performance reporting.
Proven track record of improving marketplace sales and optimising product visibility.

Employee Benefits
Performance-based incentives.
Paid Leave (PL/SL/CL) after successful completion of the 3-month probation period.
Opportunities for learning, growth, and career advancement.

Work Location

Work From Office (WFO)

Note: Candidates with proven experience in managing multiple e-commerce marketplaces and successfully growing online sales across various platforms will be given preference.