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Job Description

Job Description – E-commerce Executive

Position: E-commerce Executive

Location: Punjabi Bagh West, Delhi

Company: Syvo Digital Pvt Ltd

Role Overview

We are looking for an experienced and detail-oriented E-commerce Executive to manage our brand's presence across all major Indian e-commerce platforms. The ideal candidate should have strong knowledge of marketplace operations and be capable of handling end-to-end e-commerce workflows as the brand continues to expand.

Key Responsibilities

  • Manage product listings across Amazon, Flipkart, and other marketplaces.
  • Create and update product titles, descriptions, pricing, images and keywords.
  • Handle order processing, returns, refunds and customer queries.
  • Monitor inventory, coordinate with warehouse team and ensure stock accuracy.
  • Maintain account health and resolve listing or compliance issues.
  • Coordinate with marketplace account managers for promotions and growth.
  • Track sales, performance reports and highlight improvement opportunities.
  • Support catalogue expansion and new product launch processes.

Required Skills

  • Strong knowledge of Indian e-commerce platforms and seller dashboards.
  • Proficiency in Excel/Google Sheets and bulk uploads.
  • Good communication and coordination skills.
  • Detail-oriented with the ability to multi-task and meet deadlines.
  • Experience in e-commerce operations, catalogue management or marketplace handling.

Preferred Qualifications

  • 1–3 years of experience in e-commerce or marketplace management.
  • Understanding of SEO for product listings and basic marketplace analytics.

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Job ID: 145595047