E-Commerce Executive

About the job

Job Title: E-Commerce Manager

Location: Mohali (WFO)

Job Summary

We are seeking an experienced and results-driven E-Commerce Manager to manage and grow online sales across multiple marketplaces for our skincare & beauty product portfolio. The ideal candidate will be responsible for marketplace brand establishment, strategy & sales growth, brand presence, performance marketing, and operational execution across platforms such as Amazon, Flipkart, Firstcry, Nykaa, Myntra, Blinkit, Zepto and others.

Key Responsibilities

Marketplace Management

●      Manage end-to-end operations of online marketplaces.

●      Launch, optimize, and scale product listings across global platforms.

●      Ensure accurate product content, images, pricing, keywords, and compliance with marketplace guidelines.

●      Monitor marketplace policies, trends, and competitor activities.

●      Handle vendor/seller central portals, ensuring compliance with marketplace policies.

●      Negotiate with platform teams for visibility, offers, and marketing placements.

Sales & Revenue Growth

●      Drive sales growth, conversion rates, and market share across international markets.

●      Plan and execute promotional campaigns, deals, and seasonal sales events.

●      Analyze sales performance, pricing strategies, and ROI.

Digital Marketing & Optimization

●      Manage marketplace advertising (Amazon Ads, sponsored listings, PPC campaigns).

●      Optimize product listings for SEO and discoverability.

●      Improve customer experience through enhanced content, A+ pages, and storefronts.

Inventory & Supply Chain Coordination

●      Forecast demand and manage inventory levels to avoid stock-outs or overstocking.

●      Coordinate with warehouses, fulfillment partners, and logistics teams.

●      Monitor fulfillment performance, returns, and customer feedback.

Brand & Reputation Management

●      Maintain consistent brand positioning across all marketplaces.

●      Monitor and respond to customer reviews, ratings, and inquiries.

●      Implement strategies to improve reviews and customer satisfaction.

Analytics & Reporting

●      Track KPIs including sales, traffic, conversion rate, ACOS, ROAS, and profitability.

●      Prepare weekly/monthly performance reports and insights for management.

●      Use data to drive strategic decision-making and continuous improvement.

Required Qualifications

●      Bachelor's degree in Marketing, Business, E-Commerce, or a related field.

●      4–8 years of experience managing e-commerce marketplaces, preferably in cosmetics, beauty, or FMCG.

●      Strong knowledge of Marketplaces (Bonus if aware about International Marketplaces too).

●      Experience with marketplace advertising and performance marketing tools.

●      Strong analytical skills and proficiency with Excel and analytics dashboards.

Preferred Skills & Competencies

●      Experience with cosmetic regulations (FDA, EU cosmetics compliance, labeling requirements).

●      Familiarity with e-commerce tools (Seller Central, ChannelAdvisor, Helium 10, Jungle Scout, etc.).

●      Excellent communication and cross-functional coordination skills.

●      Ability to manage multiple markets and priorities simultaneously.

• ●      Results-oriented, data-driven, and detail-focused mindset.