E-Commerce Executive

About Kidology

Kidology is a fast-growing kids toy and learning brand dedicated to creating innovative, engaging, and educational products for children. We focus on building meaningful play experiences that contribute to a child's creativity and development. As we continue to expand across multiple online marketplaces, we are looking for an experienced and passionate E-Commerce Executive to join our team and manage marketplace operations efficiently.

Job Overview

The E-Commerce Executive will be responsible for handling end-to-end marketplace operations across platforms like FirstCry, Meesho, and Myntra. The ideal candidate should have hands-on experience in marketplace management, cataloging, inventory handling, sales growth strategies, and coordinating with different internal teams to ensure smooth daily operations.

Key ResponsibilitiesMarketplace Management

• Handle complete marketplace operations for FirstCry, Meesho, and Myntra.
• Ensure smooth day-to-day management of seller panels and dashboards.
• Monitor marketplace performance and maintain healthy account metrics.
• Coordinate with marketplace account managers for growth opportunities and issue resolution.

Product Listing & Catalog Management

• Create and manage product listings with accurate titles, descriptions, keywords, specifications, and images.
• Ensure all listings are properly optimized for better visibility and conversions.
• Update product catalogs regularly, including pricing, stock, attributes, and descriptions.
• Coordinate with graphic designers and content teams for listing creatives and banners.

Inventory & Order Management

• Track inventory levels across marketplaces to avoid stock-outs or overselling.
• Coordinate with warehouse and operations teams for stock planning and replenishment.
• Monitor daily orders, returns, cancellations, RTOs, and dispatch timelines.
• Ensure smooth order processing and timely issue resolution.

Sales & Performance Tracking

• Analyze sales trends, product performance, and customer demand.
• Prepare daily, weekly, and monthly sales reports.
• Identify opportunities to improve sales and marketplace rankings.
• Monitor competitor pricing, campaigns, and category trends.

Campaigns & Promotions

• Plan and execute marketplace promotions, offers, discounts, and seasonal campaigns.
• Coordinate participation in platform sales events and promotional activities.
• Work closely with the marketing team for sponsored ads and visibility campaigns.

Customer Experience & Issue Resolution

• Resolve marketplace-related customer issues and escalations.
• Maintain high seller ratings and customer satisfaction scores.
• Coordinate with support teams for return, refund, and replacement management.

Skills & Requirements

• 1–4 years of experience in handling marketplaces like FirstCry, Meesho, and Myntra.
• Strong understanding of e-commerce marketplace operations.
• Hands-on experience with catalog management and inventory handling.
• Good knowledge of Excel, reporting, and data analysis.
• Understanding of marketplace advertisements and promotions is a plus.
• Strong communication, coordination, and problem-solving skills.
• Ability to work in a fast-paced startup environment.
• Prior experience in D2C brands or kids category brands will be preferred.

Preferred Qualifications

• Bachelor's degree in Marketing, Business Administration, E-Commerce, or related field.
• Experience with multiple marketplaces and seller panels.
• Understanding of marketplace algorithms and product ranking strategies.

What We Offer

• Opportunity to work with a growing D2C kids brand.
• Fast learning and growth environment.
• Exposure to multiple e-commerce platforms and scaling strategies.
• Collaborative and creative work culture.

Interested candidates can share their resume at: [Confidential Information]