E-Commerce Executive

Company Description: FarmDidi is a mission-driven foodtech startup dedicated to empowering rural women by turning traditional, farm-fresh recipes into market-ready products. The company partners with rural women artisans across India to craft natural, handmade pickles and chutneys with full supply chain traceability. Recognized by UNDP, SharkTank India, Wharton India Economic Forum, the Maharashtra Government, and Silicon India, FarmDidi is building a scalable, impact-focused business. The brand emphasizes sustainability, authenticity, and rural entrepreneurship while offering consumers clean-label, sun-dried, preservative-free products. Team members join a fast-growing, purpose-led organization committed to creating both social impact and exceptional food experiences.

Role Description: Position: E-commerce Executive

Experience Required: 1–3 years

CTC/Budget: ₹4–7 LPA

Work Mode: On-site

This is a full-time, on-site E-Commerce Executive role based in the Pune Division. The E-Commerce Executive will manage day-to-day operations across online marketplaces and the FarmDidi website, including product listings, pricing, inventory coordination, and order fulfillment follow-up. The role includes monitoring platform performance, analyzing sales data, optimizing product pages for visibility and conversion, and coordinating with marketing for campaigns and promotions. The E-Commerce Executive will handle customer queries related to online orders, support account health on key marketplaces, and maintain strong relationships with platform partners. The role also involves collaborating with cross-functional teams such as operations, supply chain, and finance to ensure smooth online business performance and consistent brand representation.

Qualifications:

Education

A graduate degree in Business, Marketing, E-commerce, or any related field. Relevant certifications (Amazon Seller University, Google Analytics, etc.) are a plus, but what you have done matters more than what your certificate says.

Experience

1 to 3 years of hands-on experience managing e-commerce operations on Amazon or Flipkart. Startup experience is a bonus. If you have independently grown a catalogue or turned around a low-performing ASIN, we want to hear about it.

Platforms & Tools You Should Know

•      Amazon Seller Central and Flipkart Seller Hub, confident and fluent

•      Amazon PPC / Flipkart Ads Manager for sponsored campaigns

•      Shopify or WooCommerce for D2C storefront management

•      MS Excel or Google Sheets for data analysis and reporting

•      Helium 10, Jungle Scout, or similar keyword and competitor research tools

Technical Skills

•      Strong grasp of marketplace SEO: keyword placement, backend search terms, A+ content

•      Ability to read performance dashboards and derive actionable insights from the numbers

•      Understanding of inventory planning basics and FBA/FBF logistics

•      Comfort with setting up and monitoring paid ad campaigns and interpreting ACOS and ROAS

•      Familiarity with return management workflows and customer review handling

Communication

Clear written and spoken English. You should be able to draft a crisp escalation email, write a compelling product description, and walk a founder through a performance update without needing a script.

Soft Skills

• You treat every listing like it is your own storefront, because at FarmDidi, in many ways it is. You notice what others skip over: a suppressed listing, a price discrepancy, a review that needs a response. You do not wait to be told. You bring problems and solutions together.