Job Title : E-commerce Business Manager
Industry : E-commerce
Responsibilities :
- Manage all aspects of e-commerce operations, including order fulfillment, customer service, inventory management, and logistics.
- Develop and implement strategies to improve e-commerce operations and drive sales growth.
- Monitor key performance indicators (KPIs) and identify areas for improvement.
- Manage a team of e-commerce professionals, including customer service representatives, warehouse staff, and shipping personnel.
- Develop and maintain strong relationships with key vendors and suppliers.
- Ensure compliance with all relevant e-commerce regulations.
- Stay up-to-date on the latest e-commerce trends and technologies.
Qualifications :
* 3+ years of experience in e-commerce operations management.
* Proven track record of success in managing all aspects of e-commerce operations.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
* Experience with e-commerce platforms like Zoho
