Department: Market Operations & Supply
Location: India
Description
We're hiring a Driver Operations Lead to drive supply growth and manage on-ground operations across cities. You'll handle fleet acquisition & retention, support cross-functional teams (GTM, marketing, legal), and lead driver engagement initiatives.
Responsibilities
- Build & maintain healthy supply in cities
- Carry out Csat/Psat activities, driver research & survey activities
- Support cross functional teams - GTM, marketing, legal, GR teams
- Manage large fleets for acquisitions & retentions
- Conduct market share analysis & create plans to improve our footprints in the market
- Search, hire & retain offline & online recruiters
- Build relationships with local authorities for effective supply mgmnt.
- Build GTM strategies to on-board new and active drivers
- Take ownership of different new projects & initiatives to drive brand name in the market
- Identify supply gaps within different areas and establish new channels of acquisition
- Extensive travel to different cities within country to manage on-ground operations
Qualifications
- Minimum 5 years of relevant experience in a fast paced environment
- Leadership skill set is a must with at least 3 years of experience in managing large operational teams across different cities/region
- Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on
- You are a Go-getter with the ability to solve & handle multiple projects simultaneously
- Strong analytical and qualitative skills with the ability to use data for solving large scale operational challenges
- Excellent written and verbal communication skills
- Strong understanding of supply ecosystem in a consumer tech environment
- Startup experience is a must
Conditions & Benefits
- Hybrid work schedule
- Unlimited opportunities for professional and career growth, regular external and internal training from our partners
- The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
- Initial training
- Probation period up to 3 months
