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Terrabit Consulting Sdn Bhd

DotNet Developer with AI/ML

6-10 Years
18 - 22 LPA
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Job Description

Job Title: DotNet Developer with AI/ML

Location: Indore (Hybrid)

Task Description: We are looking for a Senior IT Expert / Software Developer who can build modern applications and AI driven solutions for improving IT helpdesk operations.

A major part of the role is developing AI systems for automatic ticket classification, intelligent routing, and data-based optimization of support processes.

Core Skills Required

1.Software Development

• C# expert with strong enterprise backend experience

• ASP.NET Core expert (APIs, microservices, scalable app architecture)

• Python expert for automation, backend logic, and ML development

2.AI & Machine Learning

• Strong AI/ML expertise in Python

• Skilled in NLP, text classification, embeddings, transformers, and model evaluation

• Experience building models for unstructured text such as ticket descriptions, emails, and chat messages

3.Azure

• Azure ML expert, including:

o Training pipelines

o Managed endpoints

o Full model lifecycle management

4.Database

• SQL Server expert

o Query optimization

o Data modelling

o Performance tuning

5Helpdesk / IT Operations Knowledge

• Understanding of IT service management (ITIL): incidents, priorities, categories, SLAs

• Experience preparing and transforming real helpdesk datasets

• Knowledge of helpdesk workflows and support processes

Work Result: executable code

Skill Area: Application Devel

More Info

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Employment Type:
Open to candidates from:
Indian

About Company

Terrabit Consulting Group is one of the leaders in the IT Consulting industry across Asia Pacific. Founded in 2009, Terrabit Consulting began its operations in Singapore as a Software Development company. With time, the robust client base and growing demand for various IT services in different parts of Asia sparked the expansion of Terrabit. Currently, Terrabit has offices in Singapore, Malaysia, Hong Kong, India and Australia, with a new office commencing soon in Dubai to cater towards the Middle Eastern market. Moreover, Terrabit is ethnically and racially diverse, with employees of more than 30 different nationalities working across the region.

Job ID: 146203795

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