Position Summary
Provide leadership and management for the Quality & Lean Function and sustain the quality philosophy and lean culture for the division. Establish, maintain and optimize an effective quality management system. Create and implement a quality plan to achieve the levels of quality established through organizational goals, customer expectations, related stakeholders and market competition. Enhance and improve the Division's products and services through the implementation of ISO 9001, problem-solving tools, prevention methods, quality-at-the-source and continual improvement techniques. Management Representative for Quality Systems. Also supporting the Division in its Lean Transformation through the implementation of the Parker Lean System (PLS). Delivers practical, hands-on training to associates in PLS methodology and tools to eliminate waste in all administrative, manufacturing and support functions. Measures and reports progress on an on-going basis using the Win Scorecard and PLS Lean Journey Assessment. Trains and develops associates in PLS methodology and tools to eliminate waste in all administrative, manufacturing and support functions.
Responsibilities
- Communicates customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction.
- Oversees the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies.
- Works with Division leadership to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results.
- Coordinates necessary Division personnel for internal, customer and third-party quality system audits.
- Maintains a corrective action system to analyze and correct nonconforming conditions and complaints.
- Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality. Uses the results of performance evaluation to target improvement efforts.
- Collaborates with Purchasing on the development and implementation of a supplier management strategy.
- Assess supplier capabilities and monitor supplier quality to ensure desired levels of performance.
- Collaborates with Engineering on new product development and design review for quality/reliability issues.
- Guides all PLS initiatives within the Division. Works with Division staff and Plant level management on Lean implementation using Parker Lean Systems as the principal tool. Ensures the development of a robust Lean Future State Strategy to be implemented Division-wide.
- The Division Lean Manager will ensure adherence to PLS standards at the Division for the Site, Value Stream and Team Improvement boards enabling a PDCA culture and progression of the Lean Journey. In multi-site Divisions, supports Plant Lean Leaders through required and special team meetings. Provides high level of technical and operational recommendations in meeting productivity, material control, product quality, and customer service goals.
- Ensures that the organizational structure has been reviewed and that resources are aligned for the Lean transformation.
- In multi-site divisions, helps develop Plant Lean Leaders with an emphasis on championing the Division's goals, objectives, and implementation plans relative to the Lean Journey Assessment, Division Strategy Deployment, and Future State Site Plans.
- Ensures on-going education of all employees at the Division in PLS. Promotes a Continuous Learning environment.
- Communicates the status of all Lean efforts to the Group Lean Manager. Provides documentation of results and benefits achieved to the Division Staff and the Corporate Lean Leader, as reported through Parker's Lean Journey Assessment and Win scorecard.
Qualifications
- Bachelor's degree in engineering or accredited Design Engineering degree.
- Minimum 7-10 years of experience in Product Design and Development.
- Experience of working in Engineering or R&D department of Instrumentation or capital Equipment company would be preferred.
- Excellent written, verbal, and interpersonal communication skills for effective interface with all stake holders
