Dispatch : Senior Associate

Job Description

As a pioneer in Healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 5 million patients annually. Today we stand as an integrated network with a pan-India footprint of 37 hospitals across 19 cities with 10,500 beds, and a talented pool of over 5,600 doctors and an employee strength of over 20,000.

Key Responsibilities:

- Oversee the daily operations of the dispatch department, including assigning duties, scheduling deliveries, and monitoring efficiency

- Coordinate with various departments within the hospital to understand their requirements and prioritize deliveries accordingly

- Ensure that all deliveries are made in a timely and efficient manner, and that all necessary documentation and records are maintained

- Supervise and train dispatch associates, providing guidance and support as needed

- Monitor inventory levels and coordinate with the procurement department to ensure that adequate supplies are available for delivery

- Implement and enforce safety protocols and guidelines to ensure the safe handling and transportation of medical supplies and equipment

- Maintain communication with department heads and other key stakeholders to address any issues or concerns related to dispatch operations

Qualifications and Skills:

- A high school diploma or equivalent is required; a bachelor's degree in a related field is preferred

- Previous experience in a dispatch or logistics role, preferably in a healthcare setting, is highly desirable

- Strong organizational and multitasking skills, with the ability to prioritize and manage competing demands

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with colleagues and stakeholders at all levels

- Proficiency in using computer systems and software for inventory management and tracking

• - Knowledge of safety regulations and best practices related to the transportation and handling of medical supplies and equipment

Roles & Responsibilities

As a pioneer in Healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 5 million patients annually. Today we stand as an integrated network with a pan-India footprint of 37 hospitals across 19 cities with 10,500 beds, and a talented pool of over 5,600 doctors and an employee strength of over 20,000.

Key Responsibilities:

- Oversee the daily operations of the dispatch department, including assigning duties, scheduling deliveries, and monitoring efficiency

- Coordinate with various departments within the hospital to understand their requirements and prioritize deliveries accordingly

- Ensure that all deliveries are made in a timely and efficient manner, and that all necessary documentation and records are maintained

- Supervise and train dispatch associates, providing guidance and support as needed

- Monitor inventory levels and coordinate with the procurement department to ensure that adequate supplies are available for delivery

- Implement and enforce safety protocols and guidelines to ensure the safe handling and transportation of medical supplies and equipment

- Maintain communication with department heads and other key stakeholders to address any issues or concerns related to dispatch operations

Qualifications and Skills:

- A high school diploma or equivalent is required; a bachelor's degree in a related field is preferred

- Previous experience in a dispatch or logistics role, preferably in a healthcare setting, is highly desirable

- Strong organizational and multitasking skills, with the ability to prioritize and manage competing demands

- Excellent communication and interpersonal skills, with the ability to collaborate effectively with colleagues and stakeholders at all levels

- Proficiency in using computer systems and software for inventory management and tracking

- Knowledge of safety regulations and best practices related to the transportation and handling of medical supplies and equipment