Key Responsibilities:
Operational Responsibilities
- Execute processes in compliance with SOPs and guidelines for global service contracts and billing administration.
- Work with contracts admins, training services admins, field service engineers, and regional SPOCs to ensure compliance.
- Extract and analyze data, prepare reports for regional stakeholders, and participate in root cause analysis for deviations.
- Support audits, commercial contract processes, procurements, proposals, and closures.
- Use tools like MS Office, Quick Base, emails, and conference calls to communicate effectively with stakeholders.
- Maintain confidentiality of sensitive financial, technical, and commercial information.
