Team Leadership & Management:
- Lead and manage a team of 150+ direct reports comprising development and testing resources
- Establish and maintain high-performance team culture and engagement
- Facilitate professional development and career growth opportunities
- Ensure optimal resource utilization and team productivity across healthcare domain engagementsProgram & Project Governance
- Oversee program and project governance frameworks and organizational standards
- Ensure compliance with delivery methodologies and organizational policies
- Implement governance structures promoting transparency, accountability, and risk mitigation
- Monitor and report on program health and delivery metricsScope, Schedule & Cost Management
- Own end-to-end project management including scope definition and baseline setting
- Manage change control processes and impact assessments
- Manage project budgets, cost forecasting, and financial performance
- Deliver projects within approved budgets while maintaining quality standards
- Balance competing priorities across multiple concurrent engagementsStakeholder & Client Relationship Management
- Serve as primary stakeholder interface for healthcare clients
- Ensure clear communication and expectation alignment with clients
- Build and maintain strong relationships with C-level executives and cross-functional partners
- Address escalations professionally and resolve conflicts strategically
- Conduct executive reviews and business reviews with key stakeholdersDomain & Technical Expertise
- Provide thought leadership on healthcare domain knowledge and best practices
- Guide delivery strategies aligned with healthcare industry requirements
- Ensure compliance with healthcare-specific regulations and standards
- Position organizational capabilities to healthcare market needs Process & Capability Enhancement
- Champion continuous improvement initiatives and process optimization
- Drive adoption of Agile methodologies and best practices across teams
- Build and enhance delivery organizational capability and maturity
- Mentor and develop delivery managers and technical leads Required QualificationsExperience & Background:
- Minimum 12-15 years of IT services delivery experience
- At least 5+ years in healthcare domain delivery
- Proven track record managing 150+ member teams directly
- Strong experience scaling teams and building delivery organizations
- Experience managing multiple client engagements simultaneously Leadership & Management
- Demonstrated excellence in team leadership and talent development
- Strong ability to motivate and retain high-performing teams
- Experience managing teams in matrixed and distributed environments
- Proven ability to develop future leaders and succession planningCore Competencies
- Expert-level communication skills with diverse audiences
- Exceptional stakeholder management with proven C-suite relationship experience
- Strong ability to navigate complex organizational and political landscapes
- Excellent problem-solving and decision-making capabilities Program & Project Management
- Expert-level expertise in program governance and project management
- Advanced proficiency in scope, schedule, and cost management
- Industry-standard methodology knowledge (PMP, PRINCE2, or equivalent)
- Experience managing large-scale, complex programs with multiple workstreams
- Strong financial acumen and budget management experience
