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Genpact

Director PMO- CIB- E-Invoicing Programme

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  • Posted 3 months ago

Job Description

Inviting applications for the role of Director PMO- CIB- E-Invoicing Programme

In this role, we are seeking a highly skilled Director for our CIB team. The ideal candidate will bring expertise in project governance, oversight, and the coordination of strategic initiatives across the organization. This role will be instrumental in driving efficiency, compliance, and operational success for critical projects in a variety of domains, ensuring that project execution aligns with organizational goals, timelines, and budgets. The Senior Consultant PMO will collaborate with senior leadership and cross-functional teams to ensure successful project delivery and will play a central role in defining and implementing best practices for the PMO.

Responsibilities

  1. Project Management

  • Ability to create, coordinate, and execute functional workstream project plans.

  • Collaboration with central PMO, technology, and business stakeholders.

  • Managing migration processes, vendor simplification, and integration activities.

  • Manage project plans, system migrations, change initiatives, and stakeholder collaboration across functional workstreams.

  • Lead the implementation and enforcement of project governance frameworks within the OIO (Central PMO), ensuring adherence to organizational processes, methodologies, and compliance standards.

  • Track project progress, identify risks and issues, and develop mitigation strategies to ensure timely project delivery.

  • Monitor the alignment of project activities with overall business strategy, objectives, and regulatory requirements.

  1. Cross-functional Coordination:

  • Collaborate with business leaders, departmental heads, IT, finance, and other key stakeholders to define project scope, objectives, and deliverables.

  • Provide hands-on project management support to ensure effective planning, execution, and delivery across the project portfolio.

  • Act as the main point of contact for all project-related activities within the central PMO, facilitating communication and fostering collaboration between teams.

  1. Portfolio and Resource Management:

  • Oversee a portfolio of projects within the OIO (Central PMO), ensuring projects are delivered on time, within scope, and on budget.

  • Manage resource allocation and scheduling, ensuring that project teams are adequately staffed with the necessary skills and capabilities.

  • Maintain detailed project dashboards to track progress, risks, milestones, and financials, providing regular updates to senior management.

  1. Reporting and Documentation:

  • Prepare and deliver regular status reports, RAID logs (Risks, Assumptions, Issues, and Dependencies), and performance dashboards to senior stakeholders.

  • Develop and maintain project documentation, including project plans, timelines, budgets, and risk management strategies.

  • Support the preparation of presentations for executive and steering committee meetings.

  1. Process Improvement and Best Practices:

  • Continuously assess and improve PMO processes, methodologies, and tools to ensure best practices in project execution and delivery.

  • Ensure that lessons learned from completed projects are captured, shared, and integrated into future project planning.

  • Implement and maintain project management tools to streamline processes and improve visibility across projects.

  1. Change and Stakeholder Management:

  • Lead change management activities, ensuring smooth transitions when new projects or initiatives are implemented.

  • Develop strong relationships with key stakeholders across all levels of the organization to ensure project buy-in and alignment with business objectives.

Qualifications we seek in you!

Minimum Qualifications / Skills

  • Bachelor's degree in business administration, Finance, Information Technology, or a related field.

  • Experience in project management, in a PMO or similar central project management role.

  • Strong experience in project governance, portfolio management, and process optimization in large, complex organizations.

  • Experience in managing cross-functional teams and projects, with a proven ability to execute projects on time and within budget.

  • PMP (Project Management Professional) or PRINCE2 certification required.

  • Certified ScrumMaster (CSM) or Agile certifications (e.g., SAFe Agilist) preferred.

  • Project Management Tools: Experience using tools such as JIRA, MS Project, Smartsheet, Clarity PPM, Monday.com, or similar platforms.

  • Communication Skills: Strong written and verbal communication skills, with the ability to engage effectively with senior stakeholders and cross-functional teams.

  • Organizational Skills: Exceptional organizational and multitasking skills, with the ability to manage multiple projects and priorities simultaneously.

Preferred Qualifications/ Skills

  • Advanced degree in Business, Project Management, or a related field is a plus.

  • Experience in industries such as banking, financial services, technology, or consulting, where project governance and risk management are critical.

  • Familiarity with Tableau, Power BI, or other business intelligence tools to produce project dashboards and reports.

  • Experience in implementing change management frameworks (e.g., ADKAR, Kotter's 8-Step Process).

  • Advanced knowledge of risk management strategies and frameworks, including ISO 31000 or COSO.

  • Agile Methodology: Experience working in Agile or Hybrid Agile environments, managing sprints, and product backlogs.


More Info

About Company

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Job ID: 125022659