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Role: Director - People Success.
Experience: 11+ Years & above .
Location: Bangalore.
About MarketStar
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth!
Position Summary
The position will lead the HR Business Partner function for Regalix across verticals and locations. In this position, She/He will oversee and ensure that all programs and procedures adopted stay aligned with the business's values.
She/He will collaborate with the business's leaders, and executives, and spearhead the development of HR strategies and approaches to attract, develop, and retain talent in the business.
The position has a mix of strong business acumen, organization development, and human resources expertise coupled with consulting skills required to aid in the guidance and development of human resources functions within the business.
Read on to understand more about this opportunity.
Supervisory Responsibilities
This position will have 10-15 Employee Success Partners report directly to him/her and will serve as a coach and mentor for other positions in the team.
Accountability for talent planning ensuring the availability of the right people in the right jobs at the right time with the right capabilities.
Developing leader and manager capability to consistently assess talent & identify future capability needs through regular reviews of organizational strength and health. Work with leaders to create talent movement and development plans.
Diversity And Inclusion
- Drive business leaders to grow a diverse, balanced, and representative talent population.
- Ensure diverse talent have career opportunities into and onwards within the organization.
- Strengthen sourcing capability to map and secure a diverse pipeline.
Employee Engagement
- Partnering with businesses to shape and evolve the business culture.
- Design/deliver/communicate HR programs and initiatives, manage new hires onboarding and orientation.
Performance & Development
- Building manager capability in holding teams and individuals accountable for results and recognizing, differentiating, and appropriately rewarding talent.
- Act as a consultant to managers in addressing and managing individual & team performance.
Change Management
- Collaborating with leaders to diagnose and identify interventions needed to improve organizational effectiveness. Evaluate business drivers, assess risks and benefits, and develop effective change-management strategies and training materials. Facilitate learning sessions.
- Coach managers and leaders to facilitate & lead organizational and cultural change.
- Manage workforce re-deployment and reduction (when the need is) by coordinating with legal and mitigating potential risk.
Key Responsibilities
- Supporting the Senior Leadership in the creation and development of the People strategy.
- Driving employee engagement. (Knowledge sharing, Team building activities etc.)
- Contributing to long-term goals around business and people development, including succession planning, training and leadership development.
- Conducts weekly/monthly/quarterly meetings with respective business units.
- Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
- Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
- Partners with the legal department as needed/required.
- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
- Provides guidance and input on business unit restructure, workforce planning and succession planning.
- Participates in evaluation and monitoring of Learning and development and coaching programs to ensure success.
- Follow up to ensure training objectives are met.
Required Skills/Abilities
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
- Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
- Excellent time management skills with a proven ability to meet deadlines.
Education And Experience
- 13-15+ years of experience resolving complex employee relations issues.
- Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
- Bachelor's degree preferred.
What's in it for you
We are a rapidly growing organization with opportunities across the globe.
We believe in continuous learning and encourage our teams to do so through training programs that are catered to personal and professional development.
We are a people-first organization with policies and processes that help you bring the best version of yourself into work.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.
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