Director of Product

Director of Products

Agentic AI Platforms Bengaluru, India Full-Time Reports to: CPO

A B O U T G N A N I . A I

Gnani.ai is India's leading voice first Agentic AI platform, powering enterprise-grade voice and language

intelligence at scale. Our products Inya Platform (Agentic AI for CX), Inya Analytics/Insights, and Inya

Agent Assist are deployed across Fortune 500 enterprises in BFSI, telecom, retail, and healthcare.

We are now at an inflection point: scaling our Agentic AI platforms to global markets and building the

next generation of human-AI collaboration infrastructure.

T H E R O L E

We are looking for a Director of Products who has lived inside the Conversational AI world someone

who has shipped voice first Agentic AI or speech intelligence products and understands what it actually

takes to make them work in enterprise environments. You bring hands-on exposure to Generative AI

and Agentic AI, not just awareness of the space.

Beyond individual product craft, this role is fundamentally about building and leading a multidisciplinary

product team of up to 10 people spanning PMs, designers, a product marketer, and a technical

content writer and creating the conditions for that team to move fast, stay aligned, and ship with

quality.

W H A T Y O U L L D O

Product Strategy & Roadmap

Define and own the 1218 month product vision and roadmap for Inya.ai, Speech Analytics, and

Agent Assist

Translate Gnani's business goals and customer insights into clear, sequenced bets balancing

enterprise demand, AI capability evolution, and platform scalability

Set the framework for how new Generative and Agentic AI capabilities get evaluated, prioritized,

and integrated into existing productsConversational & Agentic AI Product Development

Drive product development across the full stack of Conversational AI ASR, NLU, dialogue

management, LLM orchestration, TTS, and voice UX

Own the evolution of our Agentic AI capabilities: multi-step reasoning, tool/API use, memory,

autonomous task execution, and human-in-the-loop design

Work hands-on with AI/ML and Speech teams you understand model capabilities deeply

enough to push back, shape feasibility, and identify under-leveraged potential

Team Leadership & Culture

Lead, mentor, and grow a team of up to 10 across PM, design, product marketing, and technical

content:

Junior and Senior Product Managers own sprint-level delivery, feature discovery, and roadmap

execution

UI/UX Designers enterprise interface design and conversational UX

Product Marketer GTM strategy, positioning, and launch campaigns

Technical Content Writer product documentation, release notes, and developer content

Establish PM rituals, decision frameworks, and craft expectations across the team

Create clear ownership, reduce ambiguity, and run a tight loop between product, engineering, and GTM

Customer & Market Intelligence

Own enterprise discovery regularly engage with customers, CXOs, and solution architects to

surface unmet needs and validate hypotheses

Track the Conversational AI and Agentic AI competitive landscape; synthesize signals into

positioning and product decisions

Partner with Sales and Pre-Sales to understand deal dynamics, objections, and feature gaps that affect revenue

Launch & GTM Enablement

Drive product launches end-to-end from feature readiness to market messaging, sales

enablement, and customer communication

Work with the Product Marketer and tech content writers to develop compelling positioning for

Inya.ai and Gnani's broader platform story

Define product success metrics and track adoption, retention, and revenue impact post-launch

W H O W E R E L O O K I N G F O R

Experience Non-Negotiable

1014 years of overall experience, with at least 3 years in a director or senior product manager

role.

Leadership experience managing a team of up to 15 people

Demonstrable experience building products in the Conversational AI space

Hands-on exposure to Generative AI and Agentic AI: you've worked with LLMs, prompt pipelines,

RAG, tool use, or autonomous agents in a product context not just as an observer

Proven track record of managing cross-functional product teams, including designers and

marketers not just engineers

Experience owning product from discovery through to GA launch and revenue impact

What Strong Looks Like You've shipped enterprise SaaS products that are live, not just PoCs and you know what post-

launch ownership really means

You can hold a deep technical conversation with an ML engineer about LLM latency trade-offs and

then switch rooms to help a content writer sharpen a product one-pager

You give junior PMs structured feedback, not just corrections and you invest in their growth

deliberately

You're comfortable working in a fast-paced environment where frameworks emerge from practice,

not process documents

You've dealt with enterprise complexity multi-stakeholder sales cycles, integration-heavy

deployments, and demanding SLAs

Bonus Credentials

Familiarity with CCaaS platforms (Genesys, Avaya, Cisco, Amazon Connect) or CRM

integrations

Exposure to multi-tenant SaaS platform design APIs, SDKs, tenant isolation, extensibility

BFSI, telecom, or healthcare vertical experience where Gnani is deeply deployed