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OPERATIONS DIRECTOR
Strategic Operations Leadership | Business Excellence | Process Transformation
ABOUT THE ROLE
We are looking for a dynamic and results-driven Operations Director to lead and strengthen the organization's operational framework, drive business efficiency, and support strategic growth initiatives. This role requires a strong leader with exceptional operational expertise, business acumen, and the ability to manage cross-functional teams while ensuring seamless execution across all operational functions.
The ideal candidate will play a critical role in building scalable processes, improving operational performance, enhancing productivity, and aligning operations with the company's long-term vision.
POSITION DETAILS
Designation: Operations Director
Department: Operations
Reporting To: CEO
Location: Hyderabad
Employment Type: Full-Time
Experience Required: 15+ Years
Preferred Industry: IT / SaaS / Services / Manufacturing / Startup
KEY RESPONSIBILITIES
• Define and execute operational strategies aligned with business objectives.
• Drive operational excellence through scalable systems and structured workflows.
• Identify operational gaps and implement process improvement initiatives.
• Lead automation and workflow enhancement projects.
• Monitor operational KPIs and implement corrective action plans.
• Lead, mentor, and develop high-performing operations teams.
• Build a culture of accountability, collaboration, and continuous improvement.
• Prepare management reports, dashboards, and business reviews.
• Ensure adherence to organizational policies, compliance standards, and legal regulations.
REQUIRED QUALIFICATIONS
• Bachelor's Degree in Business Administration, Operations Management, or related field.
• MBA or Master's Degree preferred.
• Minimum 10+ years of experience in operations management.
• Proven experience in leadership and large-scale operational management.
CORE COMPETENCIES
Strategic Leadership | Operational Excellence | Process Transformation | Business Planning | Change Management | Team Leadership | Stakeholder Management | Data-Driven Decision Making | Budget & Resource Management
SUCCESS METRICS
• Operational efficiency improvements
• Process turnaround time reduction
• Cost optimization initiatives
• Team productivity & engagement
• SLA and quality adherence
• Business scalability and operational readiness
WHY JOIN US
• Opportunity to lead strategic operational initiatives
• Collaborative and growth-focused work environment
• Exposure to leadership and organizational decision-making
• Career advancement and professional development opportunities
• Competitive compensation and performance rewards
If you're interested, please share your resume to [Confidential Information]
Job ID: 148901027
Skills:
KPI management, operational analytics, performance optimization, Process Optimization, AI-assist automation
Skills:
Service Delivery, Transition Management, GCC Setup, Global Capability Center, GCC Operations, GBS, Shared Services, operating model design, Governance Frameworks, Stakeholder Management, Operational Excellence, Business Transformation, Lean Six Sigma, KPI Management, Sla Management
Skills:
Cloud Infrastructure, Incident Management, Performance Monitoring, Automation Scripting, Site Reliability Engineering, Container Orchestration
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