Director - NGO/iNGO Projects

This is a remote position.

Key Responsibilities

1. Strategic Leadership of NGO/iNGO Portfolio

• Provide strategic leadership for the NGO/iNGO project vertical, ensuring alignment with Intelehealth's mission and program strategy.

• Build and manage relationships with global NGOs, implementing partners, and donors.

• Support the expansion of partnerships with international development organizations working in digital health and primary healthcare strengthening.

2. Project Delivery and Operational Excellence

• Ensure effective project planning, execution, and delivery across all NGO/iNGO projects.

• Drive operational efficiency and project management rigor across the project lifecycle.

• Ensure projects are delivered within scope, timelines, and budget while meeting agreed deliverables and impact targets.

• Establish and implement strong project management frameworks, processes, and reporting systems.

3. Cross-Functional Leadership

• Lead multidisciplinary teams across Programs, Technology, Product, and Monitoring & Evaluation.

• Facilitate strong cross-departmental collaboration to ensure seamless implementation of digital health solutions.

• Ensure effective coordination between technical teams and field implementation teams.

4. Digital Health Program Implementation

• Oversee the implementation and scaling of Intelehealth's open-source telemedicine platforms across partner programs.

• Ensure the effective integration of technology solutions within public health and community health delivery models.

• Work closely with product and technology teams to ensure that field insights inform product improvements and innovation.

5. Monitoring, Learning, and Impact

• Work with MEL teams to ensure robust monitoring, evaluation, and learning frameworks are embedded across projects.

• Track project performance and impact indicators, ensuring data-driven program management.

• Support documentation of best practices, implementation learnings, and program outcomes.

6. Team Leadership and Capacity Building

• Provide leadership and mentorship to project managers and program teams.

• Build a high-performing, collaborative team culture across multiple functions.

• Strengthen team capabilities in digital health program implementation and project management.

7. Financial and Grant Management Education

• Ensure effective budget planning, financial oversight, and resource utilization across projects.

• Monitor project expenditures and ensure compliance with donor and partner requirements.

• Support proposal development and grant management where required.

Education: Master's degree in Engineering, Public Health, Health Management, Technology Management, or a related field.

Experience:

• 810 years of professional experience in digital health programs, tech start ups, leading digital interventions.

• Proven experience managing large-scale programs with NGOs, international organizations, or donor-funded projects.

• Demonstrated experience leading multidisciplinary teams and complex projects.

Required Skills and Competencies

1. Leadership and Management

• Strong people management and team leadership skills

• Ability to lead cross-functional teams across technology and program domains

2. Project Management

• Expertise in project planning, execution, and delivery management

• Strong operational management and program delivery capabilities

3. Digital Health and Technology Understanding

• Good understanding of digital health systems and telemedicine platforms
  
• Familiarity with technology development life cycles and product implementation in field settings
  

4. Collaboration and Communication

• Work with a passionate team committed to improving healthcare access for underserved communities
  
• A collaborative environment that encourages innovation and learning
  

Why Join Intelehealth: This role offers the opportunity to lead innovative digital health programs that improve access to healthcare for underserved populations globally, while working with a mission-driven team committed to advancing equitable healthcare through technology.

Success in the First 12 Months: Within the first year, the Director NGO & iNGO Programs is expected to establish strong leadership across the program portfolio and strengthen operational delivery of Intelehealth's digital health initiatives.

Key indicators of success will include:

1. Strengthened Program Delivery

• Establish robust project management systems and processes to improve planning, tracking, and delivery of NGO/iNGO projects.

• Ensure ongoing projects are delivered on schedule, within budget, and aligned with agreed program outcomes.

2. Improved Cross-Functional Collaboration

• Build strong coordination mechanisms across Programs, Technology, Product, and MEL teams to improve efficiency and reduce implementation bottlenecks.

• Ensure field implementation insights are effectively integrated into product and technology development cycles.

3. Enhanced Operational Efficiency

• Introduce clear project governance structures, reporting frameworks, and accountability mechanisms across the NGO/iNGO portfolio.

• Streamline workflows to improve operational efficiency and resource utilization across projects.

4. Stronger Partner Engagement

• Establish trusted working relationships with key NGO and international development partners, ensuring alignment on program goals, implementation strategies, and impact measurement.

• Position Intelehealth as a reliable digital health implementation partner within the NGO ecosystem.

5. Effective Implementation of Digital Health Platforms

• Ensure successful implementation and adoption of Intelehealth's open-source telemedicine
  
• Strengthen the integration of digital health tools within community health and primary healthcare delivery systems.
  

6. Program Learning and Impact Documentation

• Work with MEL teams to strengthen data-driven program management and learning systems.

• Ensure documentation of best practices, implementation insights, and impact stories from NGO/iNGO projects.

7. High-Performing Team Culture

• Build and mentor a strong program team with clear roles, accountability, and collaboration across departments.

• Remote working.
  
• Flexible working hours.
  
• Great work culture.
  
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