Director, Facilities Manager

Roles and Responsibilities:

• Lead and guide managers and senior executives to ensure quality facility operations aligned with scope.
• Maintain timely service delivery and establish effective communication channels with clients.
• Ensure internal communication and 100% compliance between management and employees.
• Set up grievance redressal mechanisms and address employee concerns.
• Oversee operations, maintenance, compliance, security, utilities, and landscaping with a comprehensive approach.
• Collaborate with employees, vendors, and internal teams for seamless operations.
• Take ownership of OPEX and CAPEX budgets, audits, preventive maintenance, and quality control.
• Build strong relationships with top management, clients, and external service providers.
• Negotiate contracts and monitor performance against SLAs.
• Contribute to budgeting and ensure operational costs remain within set limits.
• Implement productivity, efficiency, and cost-saving initiatives.
• Drive process innovations and ensure adherence to health, safety, and legal standards.
• Respond promptly to emergencies or urgent situations.
• Track departmental performance against budget targets.
• Ensure all facilities comply with statutory and legal regulations.
• Handle other duties as assigned by the reporting manager.