Key Responsibilities: Program Leadership Execution Creating the plan for transformation from one workflow to other with all important callouts (scope, checkpoints, RAID etc
Execution of the plan for this transformation, mitigating all risks challenges Also, managing the production tasks at the same time with the older workflow
Managing the cut-over from one workflow to another at the scheduled checkpoints
Collaborating with our translation agencies for on boarding them on the new workflow who are the ultimate users of this new workflow
Running assessment/dry-run cycles and record all issues Have feedback calls with the users/translation agencies and record feedback Articulate all feedback to convert them to relevant features to be taken up for platform development
Creation of weekly progress reports Coordinate cross-functional teams including IT, product, operations, finance, and marketin
Oversee project lifecycles from planning to execution, ensuring milestones, budget, and timelines are met
Strategy Planning Collaborate with executive leadership to define digital transformation goals and roadmaps
Translate strategic objectives into actionable program plans
Drive adoption of digital technologies such as cloud platforms, AI, data analytics, and automation tools
Stakeholder Engagement Act as the primary point of contact between stakeholders and delivery teams
Ensure effective communication, reporting, and alignment with stakeholders at all levels
Manage change and foster buy-in from various departments during transformation initiatives
Process Improvement Innovation Analyse existing business processes and identify opportunities for digital enhancement
Promote a culture of continuous improvement and innovation across teams
Implement agile methodologies and lean principles to improve delivery efficiency
Budget Resource Management Develop program budgets and track financial performance
Allocate resources effectively across multiple workstreams
Engage with vendors and partners as needed to support digital initiatives
Key Skills: Strategic thinking and problem-solving Excellent communication and interpersonal skills Strong organizational and leadership abilities Analytical mindset with attention to detail 3 must haves
Product Management 4/5Transition and Transformation 4/5Digital Experience
