About the Role
As a Product Manager, you will drive the development and delivery of customer-centric digital products aligned with business strategy. You will define product roadmaps, own product lifecycle outcomes, and translate complex data and user insights into actionable product strategies. You will be responsible for balancing innovation, customer needs, and operational feasibility while delivering measurable business value.
This role requires deep analytical thinking, commercial acumen, and the ability to collaborate across disciplines. You will play a key role in aligning stakeholders, developing product requirements, and managing performance across the product development lifecycle.
Key Accountabilities
- Develop and own strategic product roadmaps that align with business goals and customer needs.
- Lead the creation of Financial Memorandums including detailed cost-benefit analyses and justification for product investments.
- Use data-driven insights and customer feedback to shape and validate product direction.
- Define and communicate product requirements, ensuring technical and operational feasibility.
- Ensure continuous delivery of value through agile methodologies and iterative development.
- Collaborate with cross-functional teams across technology, operations, design, and commercial units.
- Manage operational and technical performance, monitor KPIs, and drive accountability for outcomes.
- Guide products through cybersecurity, compliance, and regulatory requirements as applicable.
- Ensure product scalability by aligning with enterprise technology architecture and data standards.
- Stay informed on emerging technologies and continuously assess opportunities for innovation.
Experience and Qualifications
- Education: BS/MS in Business, Economics, STEM or equivalent experience
- Experience: 5+ years in product management with a consistent track record of launching and managing successful products
Capabilities and Focus Areas
Business Focused
- Strong understanding of business and technical value metrics: TCO, NPV, ROIC, unit economics
- Proven ability to link product performance to strategic business outcomes
- Experience with financial planning, budgeting, and reporting of product cost structures
- Ability to develop and manage cross-functional business cases
Human Centered
- Ability to empathize with users and integrate customer feedback loops
- Skilled in mentoring teams and facilitating cross-disciplinary problem-solving
- Committed to building inclusive solutions that meet diverse user needs
Technology Driven
- Comfortable working in agile environments using lean experimentation and MVP development
- Experience collaborating on technical architecture, data governance, and secure design
- Track record of delivering scalable digital solutions with enterprise value
- Curious and engaged with emerging technologies and digital trends
You Will Work With
- Product owners, engineers, designers, and data scientists
- Cross-functional teams including finance, operations, compliance, and strategy
- External stakeholders and partners to support delivery and scaling of digital solutions
