Digital Marketing Manager

Fini is a cutting-edge AI solution designed to revolutionize customer support with an unwavering focus on accuracy. Trusted by leading B2C companies in fintech, SaaS, and marketplaces, Fini automates up to 80% of support tickets with 98% verified accuracy, enhancing customer satisfaction and reducing resolution times. Its robust architecture integrates seamlessly with existing platforms like Zendesk, Salesforce, and Intercom, ensuring traceable and compliant responses. Serving over 1,000,000 tickets monthly for clients such as the U.S. Chamber of Commerce and Fortune 500 companies, Fini adheres to stringent standards including SOC 2, GDPR, and the EU AI Act, making it a trusted choice for high-stakes, regulated workflows.

This is a full-time, remote position for a Digital Marketing Manager. The role involves developing and executing data-driven digital marketing strategies, running digital campaigns, managing social media channels, and tracking performance using analytics tools. The Digital Marketing Manager will be responsible for optimizing campaigns to generate leads, drive engagement, and enhance brand visibility across digital platforms.

• Experience with Digital Marketing and Web Analytics to optimize campaign performance and measure results
• Proficiency in Social Media Marketing and Lead Generation to engage audiences and drive conversions
• Strong skills in creating and managing comprehensive Marketing strategies across multiple channels
• Ability to work independently and in a remote environment, demonstrating excellent organizational and time-management skills
• Experience with marketing tools, CRM platforms, and analytics software
• Bachelor's degree in Marketing, Communications, Business, or a related field is preferred
• Familiarity with the tech, AI, or SaaS sectors is a plus
• Strong written and verbal communication skills