ABOUT UNILEVER:
- Every individual here can bring their purpose to life through their work.
- Join us and you'll be surrounded by inspiring leaders and supportive peers.
- Among them, you'll channel your purpose, bring fresh ideas to the table, and simply be you.
- As you work to make a real impact on the business and the world, we'll work to help you become a better you.
ABOUT BANGALORE HUB:
- Bangalore Hub is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions.
- Bangalore Hub serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences, and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.
JOB PURPOSE:
- dCom (digital Commerce) Programme is a core strategic initiative and an underpinning component of Unilever's growth ambition to be the market leader both from a channel and sales perspective for Global Data Technology (GDT).
- Deliver industry-first capabilities and toolsets for frontline digital commerce teams, ensuring state-of-the-art data and analytics capabilities for Unilever global markets like US, UK, Europe, India, and China.
ROLE RESPONSIBILITIES:
- Report into the AI Product Owner within the Global dCom execution technology team.
- Be responsible for end-to-end AI product management for your market cluster and deliver/maintain dCom focused data product clusters or enhancements.
- Liaise with the market, product, and CDIO teams to understand requirements, align vision of market users with the strategic AI product roadmap, and deliver the same.
- Partner with foundation teams to ensure delivery of the AI roadmap for dCom based on local and global priorities.
- Manage engineering and product teams to deliver complex capabilities within the current dCom execution, including a team of PowerBI visualizers, data engineers, data modelers, and data scientists.
- Engage with data foundation and AI governance teams to ensure proper data governance for proprietary tools.
- Bring data science expertise to anchor algorithm conversations while designing and building dCom data products for market teams.
- Serve as lead data strategist to identify and integrate new datasets that can be leveraged on existing dCom product capabilities.
- Identify relevant data sources and sets to mine for business needs, and collect large structured and unstructured datasets and variables.
- Devise and utilize algorithms and models to mine big-data stores, perform data and error analysis to improve models, and clean/validate data for uniformity and accuracy.
- Drive continuous improvement and automation of BAU processes for analytical dashboards, including regular data refresh, quality checks, performance monitoring, error resolution, and stakeholder communication.
SKILLS REQUIRED:
- In-depth understanding of data science methodologies, machine learning algorithms, and statistical analysis techniques.
- Hands-on data science skills such as regression, clustering, deep learning, natural language processing (NLP), and ensemble learning.
- Familiarity with time series analysis, anomaly detection, and dimensionality reduction.
- Hands-on technical knowledge on Azure, PowerBI, Google Looker, Databricks, Unity Catalog, SQL, Python, and similar Data management platforms.
- Strong analytical and problem-solving skills to address product challenges and ensure continuous improvement throughout the product development lifecycle.
- Ability to translate technical concepts into business terms and vice versa, facilitating clear communication within Scrum teams.
- Prior work experience in handling digital commerce platforms and apps and ability to handle executive stakeholders.
PREFERRED EXPERIENCE:
- Technical Product management or analyst experience with large setups in CPG, banking, retail, or technology.
- Digital or eCommerce expertise - experience with digital (Data, AI, tech) projects/products/programmes.
- Comfortable translating data and analytics outcomes into actionable insights for business teams, using storytelling in reports and dashboards.
SCOPE OF THE ROLE:
- Manage a cluster of AI-focused digital commerce capability apps end-to-end for a cluster of Unilever global markets.
- Support the dCom execution charter and work with the dCom AI Product Owner to establish the new organization structure and ways of working as per the new aligned GDT product blueprint.
- Handle the migrated apps that have been onboarded into the dCom tool catalogue and ensure the right governance practices are adopted.
- Represent the dCom execution function in agile teams, participating in sprint planning, stand-ups, and retrospective meetings for product development.
- Collaborate with cross-functional teams (engineering, product, business stakeholders) to gather requirements, coordinate deliverables, and resolve project challenges.
- Identify, evaluate, and implement GenAI/Agentic AI use cases to enhance analytics solutions such as automating report generation, personalized dashboard creation, business insights delivery.
LEADERSHIP SKILLS / UNILEVER BEHAVIOURS:
- PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Generates intensity and focus to motivate people to deliver results at speed.
- PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
- TALENT CATALYST: Invests in people, coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. Inspires powerful teamwork and collaboration, connecting people for better results.
