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As a SA/VLM associate, you will be responsible for creating high-quality written content for videos/images and/or labeling of objects on audio, image, and/or video-file. Your primary focus will be on producing clear, concise, and informative content that meets the needs of the target audience.
Key job responsibilities
. Performs simple annotation-related tasks in a narrow ML data process area (e.g. audio, image, and/or video-file). Uses internal tools and software provided by team.
. May participate in data collection activities when scripts and instructions are provided. Adheres to compliance and confidentiality requirements.
. Apply strong language skills, grammar knowledge, and linguistic rules to ensure the generated text adheres to proper grammar, syntax, and appropriate language usage.
. Maintaining high internal quality of the processes by performing quality audits/verification.
. Meets daily productivity and quality targets. Tracks queries related to annotation/data collection and share them with the relevant stakeholders to help solve them.
. Track daily task completion status using recommended tools and provide individual status reports.
. Adhere to confidentiality & compliance requirements to ensure zero risk to customer data and Amazon. Helps test new SOPs and ML data tools.
. Providing specific & timely feedback to streamline existing processes and help the team achieve more consistent results with high quality.
. Offering remedial instruction in tool usage and other topics as required.
Requirements:
. Strong command of the English language, including grammar, syntax, and vocabulary.
. Background in linguistics, creative writing, computational linguistics, or a related field is preferred.
. Analytical mindset with the ability to evaluate and interpret data to improve the performance of the system.
. Good familiarity with the Windows desktop environment and uses of Word, Excel, IE, Firefox etc. are required
. Flexibility and Interest to do repetitive tasks is required.
. High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential
. Attention to detail and ability to identify and rectify errors or inconsistencies in descriptions generated.
. Strong problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.
. Passion for language, technology, and AI advancements.
. Ability to meet deadlines, prioritize tasks, and manage multiple projects simultaneously.
- Bachelor's degree or equivalent
- Speak, write, and read fluently in English
- Knowledge of Microsoft Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Bachelor's degree or equivalent in English, communications, technical writing, or a related field, or comparable job experience
- Bachelor's degree or equivalent in Business, Journalism, Marketing, Communications, or a related field
- Experience in multicultural communication, or experience and familiarity with US culture
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job ID: 148572855
Skills:
Access, Excel, Sql, Statistical tools for forecasting and optimization, Contact Center Management
Skills:
Sql, Access, Excel, Contact Center Management, Statistical tools for forecasting and optimization
Skills:
Adobe Illustrator, After Effects, Adobe Premiere, Powerpoint, Photoshop
Skills:
Java, PowerShell, Version Control Tools, VB, Lambda, Batch, Perl, Php, Ruby, automation, programming, Scripting, Data Capture, Chef, IVR contact flow design, Case Management
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