DevOps Manager

ABOUT US

Established in 2004, Route MobileLimited is a publicly listed company and among the leading Cloud Communications Platform service provider offering Communication Platform as a Service (CPaaS) solutions.

We cater to enterprises, over-the-top (OTT) players, as well as mobile network operators (MNO) and we have a diverse enterprise client base across a broad range of industries including but not limited to BFSI, Retail, Travel, & Ecommerce.

We offer a comprehensive suite of customer-centric services and solutions on CXPaaS stack which include Enhanced Business Messaging, Voice, Email, Identity, SMS filtering, Analytics & Monetization.

Our focus on Customer Experience is driven by Innovation. Our R&D team and Developers constantly work on the world's most preferred chat apps like WhatsApp, Viber, RCS Business Messaging, Google Business Messaging, Apple Business Chat, Telegram and will soon add other popular ones as well. You will get a chance to get exposed to some really cool platforms by Google, Facebook, Instagram as well. Technology is at the core of everything that we build. RML'ites believe that working here is a rewarding experience.

Position – Lead-AWS Devops Engineer

Job Responsibilities:

The responsibilities may include, but are not limited to:

• Manage and support hybrid infrastructure environments across On-Premises and AWS platforms including Red Hat OpenShift Container Platform (OCP).
• Deploy, monitor, and troubleshoot containerized workloads on Kubernetes and OpenShift clusters.
• Handle networking configurations and troubleshooting across cloud and on-premises environments including VPCs, routing, DNS, load balancers, firewalls, VPNs, and ingress traffic management.
• Handle Kubernetes/OpenShift cluster administration activities including scaling, upgrades, networking, storage, ingress, and workload management.
• Collaborate with infrastructure and application teams for migration and deployment of microservices across cloud and on-premises Kubernetes/OCP environments.
• Implement Infrastructure as Code (IaC) using Terraform and manage AWS infrastructure effectively.
• Troubleshoot complex system issues, including API tracing, log analysis, and performance bottlenecks in a microservices architecture.
• Collaborate with cross-functional teams to implement security best practices, including secret management, IAM policies, and network security configurations.
• Ensure Fault Management, Configuration Management, and Performance Management for production systems.
• Provide hands-on support for cloud-based services on AWS and on-prem Datacenter environments.

Required Experience / Skills:

• Education Qualification: B.E./B.Tech
• 8-12 years of experience in DevOps or Cloud Engineering roles.
• Hands-on experience with Kubernetes (K8s) and Red Hat OpenShift Container Platform (OCP) administration and operations.
• Strong understanding of Kubernetes/OpenShift architecture, cluster management, networking, ingress controllers, persistent storage, and security policies.
• Knowledge of OpenShift CI/CD integrations, container registry management, and deployment automation.
• Strong networking knowledge including TCP/IP, DNS, HTTP/HTTPS, Load Balancers, Reverse Proxies, VPNs, Routing, NAT, Firewalls, Security Groups, and network troubleshooting.
• Strong experience in AWS (EC2, S3, RDS, DynamoDB, Aurora, Lambda, API Gateway, SQS,Elasticache, Fargate,Route53, Secrets Manager, VPCs, Security Groups).
• Strong knowledge of Linux systems administration, shell scripting, and database queries (PostgreSQL, MongoDB, or similar).
• Experience in CI/CD tools and automation frameworks.
• Knowledge of security practices, vulnerability management, and best practices in cloud environments.
• Experience in troubleshooting Kubernetes/OpenShift production issues including pod failures, resource bottlenecks, networking, and cluster performance tuning.
• Familiarity with incident management tools, monitoring, logging, and alerting systems.
• Prior experience working in messaging or communication platforms is a plus.
• AWS Associate Certification mandatory.
• Strong team player with good communication, negotiation, and problem-solving skills.
• Must be available on weekends depending on emergency duty assignment (on rotation basis).

*Must be willing to work from Hyderabad.