DevOps Engineer

Wissen Technology is Hiring forDevOps Engineer

About Wissen Technology:

At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide. Founded in 2015, our core philosophy is built around a strong product engineering mindsetensuring every solution is architected and delivered right the first time. Today, Wissen Technology has a global footprint with 2000+ employees across offices in the US, UK, UAE, India, and Australia. Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this Through a combination of deep domain knowledge, cutting-edge technology expertise, and a relentless focus on quality. We don't just meet expectationswe exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives. We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more. Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients with the flexibility to adapt to their evolving business needs. Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier talent. Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impactthe first time, every time.

JobSummary:We are seeking DevOps Engineers with 26 years of experience to support and operate custom CI/CD and artifact management platforms. This role is focused on operational support, user enablement, and platform stability, acting as the L1/L2 support layer for developer teams. The ideal candidate will have strong scripting skills, hands-on experience with CI/CD pipelines, and solid knowledge of Docker and Kubernetes, along with a user-first mindset.

KeyResponsibilities:

• Act as L1/L2 support for CI/CD and JFrog platform-related user queries
  
• Troubleshoot build failures, pipeline issues, and artifact upload/download problems
  
• Conduct daily/weekly office hours to assist developers with debugging and best practices
  
• Onboard new services and workloads onto the CI/CD platform
  
• Reduce onboarding time for new microservices
  
• Assist teams in creating and optimizing Dockerfiles and Helm charts
  
• Support temporary environment setup for testing
  
• Analyze build logs and pipeline configurations to optimize build performance
  
• Identify recurring issues and implement fixes to reduce operational and on-call noise
  
• Maintain and upgrade Repo Service and Artifactory configurations
  
• Create and maintain self-help documentation
  
• Document Root Cause Analysis (RCA) for critical incidents
  
  

Requirements:

• 26 years of experience in DevOps / Platform Operations / SRE support roles
  
• Strong scripting skills in Bash, Python, or Go
  
• Hands-on experience with CI/CD workflows and tools
  
• Solid working knowledge of Docker and Kubernetes
  
• Experience writing and troubleshooting Helm charts
  
• Strong debugging and problem-solving skills
  
• Ability to work in a user-facing operational support role
  
  

Good To Have Skills:

• Experience with JFrog / Artifactory
  
  
• Exposure to cloud platforms (AWS / Azure / GCP)
  
• Experience supporting developer enablement or platform teams
  
• Knowledge of Infrastructure as Code (IaC) tools
  
• Familiarity with monitoring and observability tools
  
• Strong communication skills and documentation mindset
  
• Experience working in Agile or DevOps environments
  
  

Wissen Sites:

Website: www.wissen.com

LinkedIn: https://www.linkedin.com/company/wissen-technology

Wissen Leadership: https://www.wissen.com/company/leadership-team/