Join our digital revolution in NatWest Digital X
In everything we do, we work to one aim. To make digital experiences which are effortless and secure.
So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in India and as such all normal working days must be carried out in India.
Job Description
Join us as a Development Manager
- As a Development Manager, you'll set the strategic direction of the team, supported by the senior technical members
- You'll take responsibility for managing data with MongoDB and optimize cloud infrastructure on AWS
- You will lead a team of developers, ensuring seamless integration with onboarding platforms and scalable architecture on AWS
- This role focuses on designing and implementing intelligent onboarding solutions using Agentic AI and LLMs to automate workflows and enhance customer experience
- This is an exciting opportunity for an experienced manager to share their subject matter expertise and help shape the future direction of the function
- We are offering this role at director level
What you'll do
We'll look to you to be making sure that project deliverables can achieve customer goals, within a well-considered total cost of ownership, as well as making sure that the reputation of the bank is built, safeguarded, and kept foremost in the mind, while interacting with all stakeholders.
You'll also be:
- Making sure that work done is aligned to the principles of software development across the bank
- Delivering architectural and functional improvements that will have a positive impact on our technology estate and business
- Driving and contributing to the technology strategy roadmap
- Understanding and incorporating requirements originating from the programmes in which the project team is involved
- Influencing delivery plans and coordinating delivery across multiple projects and deliverables
The skills you'll need
Experience in leading and managing development teams will be required, as will knowledge of the key phases of software delivery lifecycles and established software development methodologies. We'll also look for experience in driving change through to a successful conclusion and the ability to influence at all levels.
You'll also bring:
- Good knowledge of MongoDB, AWS services, and customer onboarding workflows
- Strong knowledge of Python, LLMs, and Agentic AI experience
- Experience of working in a dynamic environment often with shifting priorities
- The ability to quickly understand and be familiar with complex systems
- Strong knowledge of project finances and reporting
- Experience of delivering projects in geographically dispersed team
