Backup Management, Network Troubleshooting, Desktop support, Asset Management, Office 365, Ms Outlook, Voice support, Windows Operating System, Ticketing tool knowledge, Remote technical support

O365, VMware, Itsm, Intune, Exchange Admin, Windows, Ms Office, Itil, Basic Networking, Cmdb, Firewalls, Active Directory, DLP Tools, Troubleshooting, Citrix workspace, Client setup troubleshooting, EDR, Microsoft MDM, Proxy concepts

Servicenow, Crestron, Intune, Office 365, Itil, Microsoft 365, Vpn, Azure Ad, Cisco, Azure, SCCM, Windows 10, telephony systems, VIP Executive Desktop Support, MFA, Autopilot, Active Directory, Endpoint Manager

Networking, Switches, Dns, Office 365, DHCP, Vpn, Windows 10, Tokens, Routers, Citrix, Group Policy, Firewalls, backup tools, Hotspots, ManageEngine Desktop Central, Windows 365, virtual desktop administration, Cisco AnyConnect, Microsoft Entra ID, Windows Autopilot, Ip, Active Directory, CrowdStrike, MDM policies, Microsoft Endpoint Manager Intune, endpoint security practices, WiFi

ticketing systems , Networking Basics, Windows Support, Hardware Troubleshooting, Remote Support, Active Directory

Lan, Windows 10, Outlook O365, Wi-Fi, Active Directory