VMware, Itsm, Intune, Windows, Ms Office, Itil, Basic Networking, Cmdb, Firewalls, O365 Exchange admin, Active Directory, DLP Tools, Troubleshooting, Citrix workspace, Client setup troubleshooting, EDR, Microsoft MDM, Proxy concepts

ticketing systems , Networking Basics, Windows Support, Hardware Troubleshooting, Remote Support, Active Directory

Lan, Windows 10, Outlook O365, Wi-Fi, Active Directory

Microsoft Outlook, Ticketing Tools, Office 365, Windows OS

Outlook, Intune, Lync, Printers, Vpn, Windows OS, Ms Office, Remote support tools, Tablets, MAC devices, Active Directory, scanners, EUC tools

Ticketing Tools., DHCP, Outlook, Dns, Printers, Active Directory

O365, Windows Server, Ms Office, Monitoring Server client performance, G-suite, Applications users account management, VDI Virtual machine Terminal pc applications, Hardware installation maintenance and repair, Active Directory, Network Connectivity Support, IT services desk ticketing tools, PDF File archive backup tools, Windows operating system installation and configuration