Desktop Support Engineer

Desktop Troubleshooting, Outlook Configuration, OS Installation

Pls find the JD,

Hands-on experience with Windows OS environments
Working knowledge of office automation products and computer peripherals, like printers and scanners
Knowledge of network security practices and anti-virus programs
Knowledge of O365 outlook
Ability to perform remote troubleshooting and provide clear instructions
Excellent problem-solving and multitasking skills
Customer-oriented attitude
Worked in Domain office environment.
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Network printer
Trust Relationship Error, DNS, DHCP, Gateway.
Basic knowledge of DNS, DHCP, VPN, AD DNS
O365 & MS office installation, trouble shoot & backup, restore, License
Formatting & Knowledge of Basic Software's and Data Backup
Installation of windows 10 & 11
Outlook configuration & installation
VIP user Handling