Desktop Support Engineer

Ciel Hr

Mumbai

0-5 Years

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Posted 2 days ago
Over 300 applicants

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Job Description

Role & responsibilities

Experience in supporting Laptop /Desktop Users

Should have knowledge on installing and troubleshooting of Operating Systems (Windows 10/ Windows 8)
Should have knowledge on first level hardware and local network troubleshooting.
Troubleshooting of Browser related issues
Basic understanding of DNS/DHCP/Windows AD
Installation of software
Understanding of ITSM tool and ticket handling
Good communication skills
Good understanding of supporting Laptop /Tab/iPads as well.
Provide technical support to end users on their day-to-day activities
Monitor and perform the Compliance related activities and ensure the required compliance target is achieved.
Publish daily/weekly/monthly report as defined with zero errors.
Monitor the mailbox
Plan and execute any activity assigned and share progressive updates.
Should be flexible to meet business need.
Handling VC device

More Info

Job Type:

Permanent Job

Industry:

Human Resources

Role:

Technical Support Engineer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Ciel Hr

CIEL HR is the only company in India which provides a comprehensive suite of technology-driven human resources solutions across the entire human resource chain and impacts every part of the employee lifecycle. Our revenue from operations achieved a CAGR of 62% between FY 2021 to FY 2024. Operating from 92 offices in 43 locations, it has serviced 3,958 companies across sectors as of June 30, 2024. In the last 3 Financial years and the Q1 ending June 30, 2024, we have assessed 220,777 managers, payrolled 53,000 employees in June 2024 alone, ProSculpt has partnered with 30 colleges spanning 7,000 students, conducted offline trainings using LMS course content for 90,000 students across 400 colleges in Tamil Nadu and Karnataka.

Job ID: 118739385

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