We are looking for a skilled and customer-focused Desktop Support Engineer to provide technical support to users. The candidate will be responsible for diagnosing and resolving hardware and software issues, maintaining systems, and ensuring smooth day-to-day IT operations.
The Role
You Will Be Responsible For
- Conducting penetration testing, simulating an attack on the system to find exploitable weaknesses.
- Developing and implementing security framework, policies, processes/procedures and guidelines.
- Maintaining security subject-matter expertise and keep abreast of best practices & trends.
- Managing vulnerability assessment.
- Oversight & resolution of security incidents.
- Designing, maintaining and supporting the network infrastructure.
- Monitoring system performance and ensuring reliability and availability.
- Recommending infrastructure solutions to meet business requirement in compliance with IT policy & procedure.
- Providing Level 2 support and troubleshooting as and when required.
Ideal Profile
- You possess a Degree/Diploma in Computer Science, Engineering or related field.
- You have at least 1 year experience, ideally within a IT Security or Network Engineer / Systems Engineer role.
- You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
- You have working knowledge of troubleshooting, hardwar, desktop support, IT Support, computer hardware and computer repair
- You are a strong team player who can manage multiple stakeholders
- You are a strong networker & relationship builder
- You possess strong analytical skills and are comfortable dealing with numerical data
What's on Offer
- Work within a company with a solid track record of success
- Work alongside & learn from best in class talent
- Leadership Role
