desktop job openings in chennai

Description

We are looking for freshers/entry-level candidates to join our team as Desktop Support Technicians in Chennai. This role involves providing technical support and assistance to end-users, ensuring their desktop systems are functioning efficiently.

Responsibilities

• Assist in the installation and configuration of desktop systems and software
• Provide technical support to end-users and resolve issues related to hardware and software
• Maintain inventory of desktop systems and peripherals
• Perform regular updates and security patches on desktop systems
• Document and track support requests and resolutions in the ticketing system
• Collaborate with IT team to improve desktop support processes

Skills and Qualifications

• Basic understanding of computer hardware and software
• Familiarity with Windows operating systems and troubleshooting techniques
• Good communication skills for user support
• Ability to work in a team and independently
• Problem-solving skills and attention to detail
• Knowledge of networking concepts is a plus